Shacara Williams Email & Phone Number

Florida, United States

Jacksonville, Fl, Us

Responsible for accurate and timely process of patient corresponding payments, collections, adjustments, and refunds for non-covered services, in accordance with current policies and procedures. Ensure precise financial transactions and maintain accurate records.

Jacksonville, Florida, United States

Responsible for overseeing the planning and execution of events, setting the goals and strategies for each season quarter, and ensuring the smooth operation of administrative tasks. Executing leadership, communication, and organizational skills, as well as a passion for the mission and vision of the organization.

As a part-time beauty advisor for Sephora, I provide personalized and friendly service to customers, recommend products that suit their needs and preferences, and demonstrate makeup application techniques. I also maintain the store's appearance, stock inventory, and handle transactions. I have a passion for beauty and a strong knowledge of the latest trends and products in the industry. I enjoy working in a fast-paced and dynamic environment, and I always strive to exceed customer expectations and sales goals.

United States

Accountable for complete file review of credit and closing requirements necessary on all documentationto be complete and accurate, ensuring a salable loan. Managed to maintain production levels of 97% or above on file accuracy on all loans reviewed. Maintained updated knowledge on required production procedures of acceptable regulatory risks. ▪ Managed portfolio in post-closing loan audit requests and reviews by audit findings with the Compliance team. ▪ Conducted ongoing reviews on various aspects of the loan closing process prior to funding, which may include loan system, documents, lending practices, and other aspects of lending compliance.▪ Coordinated with stakeholders to gather and establish loan specifications.

Demonstrated leadership in implementing adequate training to team members resulting in improved performance of service, which increased the existing client satisfaction rate by 30%. Reviewed incoming requests and accompanying documentation for completeness, pulling reports to ensure accurate calculation of debt-to-income valuation less than 72%. ▪ Provided efficient support to the manager in communicating pipelines between cross-functional work groups to enforce cohesive communication throughout the credit union.▪ Implemented new budgeting programs for customer success and communicating final decision including terms and conditions related to approval▪ Examined peer file review process to identify opportunities for process improvement.▪ Collaborated with the Operations Manager with a variety of tasks, including monitoring the qualityflow developmental processes and procedures to streamline operations.

Jacksonville, Florida

Established full account recovery with expertise in repayment planning and/or settlement by solving more complex billing issues. Worked on a specialized team as an individual contributor providing guidance to new team members. Executing activities of functional collection practices and procedures using professional judgment. Leverage technical and analytical thinking to solve problems and tasks assigned for recovery▪ Negotiated on behalf of the company to secure the most favorable solution of 80% minimal in payment resolution.▪ Collaborative team leader responsible for developing and implementing training and development of my peers documenting and reporting changes needed for product and objective improvements.

Jacksonville, Florida Area

Worked with borrowers to understand the mortgage loan process requirements with clear defining timelines and deliverables for guaranteed on time closing. Documented key decisions and changes along the process for performance standards. Oversaw communication between third parties and vendors for adequate service for our customers. Created and managed workflow detailed schedules to promote efficiency and team improvement. Identified areas of improvement from feedback provided by previous customers and continuous training. Served on the spirit team for team-building projects and service to our peers.

Jacksonville, Florida Area

Survey clients based on the company's performance during their loan sale process. Determine if any issues needed an escalation or review with the associate to train for a better experience.

Business Administration, Management And Operations

Concentration in Entrepreneurship

Project Management