Shad Bauer

Shad Bauer Email and Phone Number

Sr. Systems Administrator at Businessolver @ Businessolver
Shad Bauer's Location
Des Moines, Iowa, United States, United States
Shad Bauer's Contact Details

Shad Bauer personal email

n/a
About Shad Bauer

Shad Bauer is a Sr. Systems Administrator at Businessolver at Businessolver. He possess expertise in troubleshooting, microsoft exchange, dns, technical support, cloud computing and 7 more skills.

Shad Bauer's Current Company Details
Businessolver

Businessolver

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Sr. Systems Administrator at Businessolver
Shad Bauer Work Experience Details
  • Businessolver
    It Infrastructure Manager
    Businessolver Nov 2024 - Present
    Remote, Us
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  • Businessolver
    Sr. Systems Administrator
    Businessolver Aug 2022 - Nov 2024
    Remote, Us
    View
  • Hy-Vee, Inc.
    Systems Engineer
    Hy-Vee, Inc. Jan 2022 - Aug 2022
    West Des Moines, Ia, Us
    Assist in day-to-day support of Hy-Vee’s server infrastructureVMware and Hyper-V installation, configuration and managementStorage configuration and management(Pure Flash Array, Pure FlashBlade, and Dell Compellent), including offsite replication.Disaster Recovery planning and testing(Rubrik, Veeam, SAN snapshots)Assisted in DR planning and testing.Manage and maintain Microsoft Exchange Servers, along with spam/virus solutions.Serve as a contact for other IT teams for support and project implementation
    View
  • Hy-Vee, Inc.
    Senior System Administrator
    Hy-Vee, Inc. Jan 2019 - Mar 2022
    West Des Moines, Ia, Us
    View
  • Hy-Vee, Inc.
    Systems Administrator
    Hy-Vee, Inc. Mar 2017 - Jan 2019
    West Des Moines, Ia, Us
    View
  • Lightedge Solutions
    Cloud Services Support
    Lightedge Solutions Oct 2011 - Mar 2017
    Des Moines, Iowa, Us
    Assist in day-to-day support of Lightedge hosted cloud customers when they have questions/problems relating to:Web Hosting Hosted email products (both POP3 service, multi-tenant Microsoft Exchange, Barracuda spam/virus service and email Encryption) virtual server hosting with both Lightedge Vmware products as well as Lightedge's Private Cloud environmenthosted backup solutions (Veeam and Avamar) as well as public DNS support. Serve as an escalation point for Tier 1 and other Lightedge teams, as well as mentor other team members on hosted cloud technologies. Assist Lightedge's operations team on day to day duties, escalations and projects. Perform on call support on a 24x7 basis and assist in internal infrastructure support for both Corporate and Customer infrastructure.
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  • Lightedge Solutions
    Project Manager
    Lightedge Solutions Jun 2007 - Oct 2011
    Des Moines, Iowa, Us
    Help to create a positive relationship with customer during the installation of contracted services.Manage customer expectations while making sure that their needs and timeframes are met during installation. Coordinate ordering of equipment and circuits, gathering information from required parties for a successful installation.Balance multiple customers and installations and responsible for scheduling of technicians for on-site work to insure a successful project completion.
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  • Siemens Itron Business Services
    Deskside Services Site Lead
    Siemens Itron Business Services Nov 2005 - Jun 2007
    Munich, De
    Worked as onsite point of contact for CIGNA Healthcare contract. Managed the on-site technicians making sure contracted service level agreements were met as well as providing desktop support. Helped to create and maintain a positive business relationship with on-site business leaders while balancing expectations of contracted terms.
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  • Siemens Itron Business Services
    Technician Ii
    Siemens Itron Business Services Jun 2004 - Nov 2005
    Munich, De
    In charge of client's corporate system audit guidelines at local site and two satellite sites; achieving a 95% audit compliance score, 5% above service level agreement for contract company.Provided remote support for satellite offices and monitor LAN and WAN connectivity.Identified end user problems and followed them through to completion.Managed site-specific projects so that our clients see little or no impact.Managed centralized backup verification of local and remote servers to ensure backups complete without critical errors.Accounted for 15% of all cases assigned to my support team; closing 94% of all cases within service level, 14% above service level agreement for the contract company.Main point of contact/coordinator for multiple 500 plus person intra-office moves.
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  • Cigna Healthcare
    Field Support Operations Technician
    Cigna Healthcare Mar 2002 - Jul 2004
    Bloomfield, Ct, Us
    Assisted in the distribution of applications and system updates from the server to the end user desktop.Cooperated with teammates to ensure infrastructure was maintained and up-to-date.Identified resolutions to routine end user problems.Served as XP site manager during XP deployment of 800-person office, coordinating groups of deployments and site support. Provided input on business unit application suites and office deployment plan. Served as primary point of contact for post deployment support.Responsible for 24 x 7 support on a rotational basis.Handled corporate systems audit responsibilities for local site.Closed 96.69 % of my cases within defined service level agreements.Helped local site score highest corporate systems audit within the CIGNA Corporation.Completed update of local site's server infrastructure from Windows NT to Windows 2000 Server and Windows Server 2003 along with the associated data migration with no business impact.
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Shad Bauer Skills

Troubleshooting Microsoft Exchange Dns Technical Support Cloud Computing Vmware Veeam Data Center Windows Server Leadership Domain Name System Powershell Scripting

Shad Bauer Education Details

  • Iowa State University
    Iowa State University
    General

Frequently Asked Questions about Shad Bauer

What company does Shad Bauer work for?

Shad Bauer works for Businessolver

What is Shad Bauer's role at the current company?

Shad Bauer's current role is Sr. Systems Administrator at Businessolver.

What is Shad Bauer's email address?

Shad Bauer's email address is sb****@****dge.com

What schools did Shad Bauer attend?

Shad Bauer attended Iowa State University.

What skills is Shad Bauer known for?

Shad Bauer has skills like Troubleshooting, Microsoft Exchange, Dns, Technical Support, Cloud Computing, Vmware, Veeam, Data Center, Windows Server, Leadership, Domain Name System, Powershell Scripting.

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