Shad Bolling Email and Phone Number
Shad Bolling work email
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Shad Bolling personal email
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Shad Bolling phone numbers
I work with companies to deliver excellent products — including effective documentation, content consultation, analysis, and strategy. I enjoy helping people understand complex, confusing, or otherwise important information and to learn how to use technology to improve their jobs and their lives.Value Offered:• Strong written and verbal communication with a diverse variety of coworkers and customers• Flexible to changing priorities and willing to help wherever needed• Ability to create effective working relationships• Advocate for quality assurance testing and documentation throughout the product lifecycle• Background in geophysics and English provides a foundation for continuously approaching new information with curiosity and careful thinking• Always approaches work with consideration for user experience (UX)
Earthsoft
View- Website:
- earthsoft.com
- Employees:
- 107
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Technical Writer IiiEarthsoft Oct 2022 - PresentRemote
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Content Specialist (Contract)Freelance Nov 2020 - Oct 2022Fully RemoteCommunity/software user advocate and a wiki evangelist — writing documentation, consulting on content strategy, UX writing, and improving the user experience.Assisting with proposal writing, blog editing, and email copy.Highlights:• Confluence wiki/collaboration software (15+ years)• JIRA issue tracking software (15+ years)• Familiarity with content formats (HTML, XML)
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Technical CopywriterCbt Nuggets Jul 2020 - Nov 2020Eugene, Oregon, United States• Created focused, detailed outlines for freelance writers for blog content campaigns• Copyedited blog articles for SEO and included context-appropriate links to products and other company blog articles• Used SEO tools (Moz.com, etc.) to research keyword ranking -
Ux Content StrategistCbt Nuggets Feb 2020 - Jul 2020Eugene, Oregon, United States• Ensured a unified voice for customer messaging (email, web pages, push notifications, etc.) • Maintained, edited, and wrote articles for the CBT Nuggets Help Center• Managed content in a variety of formats, including HTML and XML
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Technical WriterCbt Nuggets Aug 2016 - Feb 2020Eugene, Oregon Area• Authored enterprise and customer Help documentation and FAQs• Created flowcharts and diagrams using Lucidchart• Wrote documentation and quiz questions for AWS (among other technologies) to be embedded in instructor-created training videos• Managed Confluence, Google Workspace, and other internal documentation services• Created close working relationships with teams (engineering, IT, HR, Marketing, Sales, Customer Support, Legal) to understand their documentation and communication needs• Worked extensively with Human Resources to determine Applicant Tracking Software (ATS) needs• Monitored communication services such as email and Slack to determine documentation opportunities• Created templates and maintained READMEs in GitHub
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Technical Writer / Software SupportConcentric Sky (Now Part Of Instructure) Apr 2016 - Aug 2016Eugene, Oregon Area• Provided documentation and technical support for Badgr.io, an achievement-recognition and tracking system that uses Open Badges for competency recognition, professional development, and connected learning• Created, edited, and maintained the Badgr.io Knowledge Base -
Systems AnalystConcentric Sky, Inc. Jan 2011 - Apr 2016Eugene, Oregon Area• Performed systems analysis for Cengage Group, an American educational content, technology, and services company for the higher education, K-12, professional, and library market• Developed requirements and user stories so that product owners and development teams could produce the best software products possible• Worked closely with Subject Matter Experts (SMEs) in a variety of fields to create concise, clear requirements and information• Managed the question/problem-type content and worked with product teams in America and development teams in America and Russia to create new ways for students to interact with test and exam material
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Writer / Media / Documentation SpecialistEarthsoft Inc. Sep 2006 - Jul 2009Fully Remote• Created user and training documentation for EQuIS, an advanced environmental data management and decision support system• Created marketing and proposal documentation• Managed the company's (Confluence) wiki, webpage, forums, and webinars• Managed an Entity Relationship Diagram in Visio• Successfully transitioned a 5-lb paper binder of training material previously only available to clients who attended workshops to an easily-accessible, continuously updated, online wiki
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Technical / Proposal / Marketing WriterLunar Logic Inc. Aug 2005 - Aug 2006Eugene, Oregon, United States• Composed, copyedited, and published proposals responding to government and private Requests for Proposals (RFPs)• Performed marketing research and analysis, and assisted with website copyediting and composition -
Quality Assurance Technician LeadLunar Logic Inc. Mar 2005 - Aug 2005Eugene, Oregon, United States• Evaluated and assigned projects to the Auxiliary Special Projects QA team• Served as a liaison between the team and other employees, including developers, product owners, project managers, and other departments
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Quality Assurance TechnicianLunar Logic Inc. Apr 2004 - Mar 2005Eugene, Oregon, United States• Performed quality assurance testing on educational software for Cengage Group• Ensured functionality of online and CD textbook assignments, quizzes, and instructional apps• Confirmed accuracy of grading, proofreading for typos, and accuracy of answers• Provided attention to detail, thorough evaluation, and examination of instruction from a user experience perspective
Shad Bolling Skills
Shad Bolling Education Details
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Pre-Engineering
Frequently Asked Questions about Shad Bolling
What company does Shad Bolling work for?
Shad Bolling works for Earthsoft
What is Shad Bolling's role at the current company?
Shad Bolling's current role is Technical Writer.
What is Shad Bolling's email address?
Shad Bolling's email address is sh****@****ail.com
What is Shad Bolling's direct phone number?
Shad Bolling's direct phone number is +154139*****
What schools did Shad Bolling attend?
Shad Bolling attended Virginia Polytechnic Institute And State University, Virginia Polytechnic Institute And State University, Mountain Empire Community College.
What are some of Shad Bolling's interests?
Shad Bolling has interest in Documentation, Wikis, Technical Writing, Media Analysis, Content Use Analysis, Software Quality Assurance.
What skills is Shad Bolling known for?
Shad Bolling has skills like Technical Writing, Software Documentation, Agile Methodologies, Web Development, Editing, Html, Css, Xml, Jira, Subversion, Quality Assurance, Javascript.
Who are Shad Bolling's colleagues?
Shad Bolling's colleagues are Nandini Gami, Bryce Mathews, Dan Mccarthy, Arnold Gray, Michael Zhao, Guilherme Panichi Amaro, Nick Williard Lourd Anderson Samson.
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