Shad D. Gross

Shad D. Gross Email and Phone Number

Service Designer and UX Researcher
Shad D. Gross's Location
Indianapolis, Indiana, United States, United States
Shad D. Gross's Contact Details

Shad D. Gross personal email

About Shad D. Gross

My work has covered a range from photographing musicians and creating layouts as an art director for a music magazine, working on storyboards and interface design for a UN initiative, producing research that has been presented across five continents, and service design work focused on translating research into artifacts to aid in understanding users' journeys. Recently, I have been working in a service design capacity with an emphasis on platform strategy.

Shad D. Gross's Current Company Details

Service Designer and UX Researcher
Shad D. Gross Work Experience Details
  • Facebook
    Ux Researcher
    Facebook Mar 2021 - Apr 2023
  • Anthem, Inc.
    Service Design Strategy Research Scientist
    Anthem, Inc. Jul 2017 - Mar 2021
    Indianapolis, Indiana, Us
  • Angie'S List
    Senior Ux Strategy Researcher
    Angie'S List Jun 2016 - Jul 2017
    Denver, Co, Us
    Synthesized data from diverse sources in order to create a narrative of the customer journey. Led the development of the customer journey map which was used to establish a roadmap for the company. Worked on blueprints and opportunity cards to refine the actual use of the customer journey to develop projects.
  • Indiana University
    Associate Instructor - Informatics
    Indiana University Jan 2015 - May 2016
    Bloomington, Indiana, Us
  • Indiana University
    Research Assistant - Informatics
    Indiana University Jan 2012 - Jan 2015
    Bloomington, Indiana, Us
    Research and design funded by the Intel ISTC for social computing. Responsibilities included carrying out research projects using surveys, interviews, and participation observation, generating designs and deploying them into peoples' homes and public spaces, annually sharing out work to the rest of the ISTC-Social as well as key members of Intel's staff, producing written works for the dissemination of findings, and presenting that work at conferences.
  • Indiana University
    Associate Instructor
    Indiana University Aug 2010 - Dec 2011
    Bloomington, Indiana, Us
    Social Informatics - I202 Fall 2010 and Spring 2011 semesterUndergraduate class of approximately 60 studentsResponsibilities included co-leading discussions with one section of the class (approx. 20 students) around topics regarding the socio-technical implications of technology and coaching student debates about contemporary issues that relate to those issues.Visual Literacy - I590/I400/H400 Fall 2011Graduate / Undergraduate Class of approximately 20 studentsResponsibilities included helping students to overcome the learning curve of different design tools such as those found in the Adobe Creative Suite and HTML and CSS. Evaluating products based on a combination of capacity to visually communicate a message as well as competent us of required tools.
  • Rogue Scholar Media
    Owner
    Rogue Scholar Media Sep 2005 - Jan 2014
    Responsibilities included consulting, designing, and developing branding materials for clients including websites, catalogues, magazine advertisements, photo shoots, and logo design. Additional responsibilities included managing work pipeline, accounting, client relations, and collaborations.
  • Adaptive Path
    Interaction Design Intern
    Adaptive Path Jun 2011 - Aug 2011
    San Francisco, Ca, Us
    Responsibilities included design ideation, customer research synthesis, client interfacing, slide deck preparation, workshop organization, and client presentation preparation.
  • Not So Modern Drummer
    Art Director
    Not So Modern Drummer Jan 2009 - Sep 2010
    Responsibilities included preparing magazine layouts for publication including pre-press, layout design, asset acquisition, and event photography. Additionally, I was also responsible for all technological issues including website maintenance, Windows XP server systems operations, and data organization and storage.

Shad D. Gross Skills

Event Management Teamwork Coaching Community Development Ticket Sales Social Networking Baseball Social Media Advertising Sponsorship Sports Public Relations Scouting Sports Management Sponsorship Sales Inventory Management Microsoft Excel Sports Marketing Athletics Archtics Professional Sports Facebook Football Usability Testing User Interface Design Interaction Design User Centered Design User Experience Human Computer Interaction Experience Design Storyboarding Illustrator Graphic Design Indesign Css Flash Ethnography User Experience Design User Research Paper Prototyping Information Architecture Design Thinking Usability Contextual Inquiry Persona Participatory Design Wireframes Service Design Design Strategy Web Development Usability Engineering User Interface Adobe Illustrator Wireframing Cascading Style Sheets User Experience Card Sorting Photography Rapid Prototyping Heuristic Evaluation

Shad D. Gross Education Details

  • Indiana University Bloomington
    Indiana University Bloomington
    Human Computer Interaction
  • The College Of Wooster
    The College Of Wooster
    Studio Art

Frequently Asked Questions about Shad D. Gross

What is Shad D. Gross's role at the current company?

Shad D. Gross's current role is Service Designer and UX Researcher.

What is Shad D. Gross's email address?

Shad D. Gross's email address is sg****@****ook.com

What schools did Shad D. Gross attend?

Shad D. Gross attended Indiana University Bloomington, The College Of Wooster.

What are some of Shad D. Gross's interests?

Shad D. Gross has interest in Coffee, Social Services, Education, Environment, Photography, Fine Art, Music, Science And Technology, Arts And Culture, Stop Motion Animation.

What skills is Shad D. Gross known for?

Shad D. Gross has skills like Event Management, Teamwork, Coaching, Community Development, Ticket Sales, Social Networking, Baseball, Social Media, Advertising, Sponsorship, Sports, Public Relations.

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