Ux Researcher
Mar 2021 - Apr 2023
AeroLeads people directory · profile
Shad D. Gross Email & Phone Number
Service Designer and UX Researcher
1 work email found
@facebook.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 86%
Role
Service Designer and UX Researcher
Location
Indianapolis, Indiana, United States
Who is Shad D. Gross? Overview
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Quick answer
Shad D. Gross is listed as Service Designer and UX Researcher based in Indianapolis, Indiana, United States. AeroLeads shows a work email signal at facebook.com and a matched LinkedIn profile for Shad D. Gross.
Shad D. Gross previously worked as UX Researcher at Facebook and Service Design Strategy Research Scientist at Anthem, Inc.. Shad D. Gross holds Doctor Of Philosophy (Ph.D.), Human Computer Interaction from Indiana University Bloomington.
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Profile bio
About Shad D. Gross
My work has covered a range from photographing musicians and creating layouts as an art director for a music magazine, working on storyboards and interface design for a UN initiative, producing research that has been presented across five continents, and service design work focused on translating research into artifacts to aid in understanding users' journeys. Recently, I have been working in a service design capacity with an emphasis on platform strategy.
Listed skills include Event Management, Teamwork, Coaching, Community Development, and 56 others.
9 roles
Shad D. Gross work experience
A career timeline built from the work history available for this profile.
Service Design Strategy Research Scientist
Jul 2017 - Mar 2021
Senior Ux Strategy Researcher
Synthesized data from diverse sources in order to create a narrative of the customer journey. Led the development of the customer journey map which was used to establish a roadmap for the company. Worked on blueprints and opportunity cards to refine the actual use of the customer journey to develop projects.
Jun 2016 - Jul 2017
Associate Instructor - Informatics
Jan 2015 - May 2016
Research Assistant - Informatics
Research and design funded by the Intel ISTC for social computing. Responsibilities included carrying out research projects using surveys, interviews, and participation observation, generating designs and deploying them into peoples' homes and public spaces, annually sharing out work to the rest of the ISTC-Social as well as key members of Intel's staff, producing written works for the dissemination of findings, and presenting that work at conferences.
Jan 2012 - Jan 2015
Associate Instructor
Social Informatics - I202 Fall 2010 and Spring 2011 semesterUndergraduate class of approximately 60 studentsResponsibilities included co-leading discussions with one section of the class (approx. 20 students) around topics regarding the socio-technical implications of technology and coaching student debates about contemporary issues that relate to those issues.Visual Literacy - I590/I400/H400 Fall 2011Graduate / Undergraduate Class of approximately 20 studentsResponsibilities included helping students to overcome the learning curve of different design tools such as those found in the Adobe Creative Suite and HTML and CSS. Evaluating products based on a combination of capacity to visually communicate a message as well as competent us of required tools.
Aug 2010 - Dec 2011
Owner
Responsibilities included consulting, designing, and developing branding materials for clients including websites, catalogues, magazine advertisements, photo shoots, and logo design. Additional responsibilities included managing work pipeline, accounting, client relations, and collaborations.
Sep 2005 - Jan 2014
Interaction Design Intern
Responsibilities included design ideation, customer research synthesis, client interfacing, slide deck preparation, workshop organization, and client presentation preparation.
Jun 2011 - Aug 2011
Art Director
Not So Modern Drummer
Responsibilities included preparing magazine layouts for publication including pre-press, layout design, asset acquisition, and event photography. Additionally, I was also responsible for all technological issues including website maintenance, Windows XP server systems operations, and data organization and storage.
Jan 2009 - Sep 2010
2 education records
Shad D. Gross education
Doctor Of Philosophy (Ph.D.), Human Computer Interaction
Indiana University Bloomington
Bachelor Of Science, Studio Art
The College Of Wooster
FAQ
Frequently asked questions about Shad D. Gross
Quick answers generated from the profile data available on this page.
What is Shad D. Gross's role at their current company?
Shad D. Gross is listed as Service Designer and UX Researcher.
What is Shad D. Gross's email address?
AeroLeads has found 1 work email signal at @facebook.com for Shad D. Gross.
Where is Shad D. Gross based?
Shad D. Gross is based in Indianapolis, Indiana, United States.
What companies has Shad D. Gross worked for?
Shad D. Gross has worked for Facebook, Anthem, Inc., Angie'S List, Indiana University, and Rogue Scholar Media.
How can I contact Shad D. Gross?
You can use AeroLeads to view verified contact signals for Shad D. Gross, including work email, phone, and LinkedIn data when available.
What schools did Shad D. Gross attend?
Shad D. Gross holds Doctor Of Philosophy (Ph.D.), Human Computer Interaction from Indiana University Bloomington.
What skills is Shad D. Gross known for?
Shad D. Gross is listed with skills including Event Management, Teamwork, Coaching, Community Development, Ticket Sales, Social Networking, Baseball, and Social Media.
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