Experienced Assistant Retail Manager with a demonstrated history of working in the retail industry. Skilled in Event Planning, Customer Service, Retail, Sales, and Sales Management. Strong sales professional with a Bachelor of law focused in Law from Beirut Arab University.
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Sales DirectorUnix Prints Mar 2024 - PresentDoha, Qatar -
Area Retail Manager - The Pearl OutletBlue Salon Jun 2022 - Dec 2023Qatar▪ Building relation ships with all VIP customers in Doha Qatar for luxurybrands, increase data base and developing loyalty programs▪ Motivating and developing staff dealing with queries, difficulties andcomplaints Stock control duties, including placing orders to be able toidentify the physical stock against a computer printout.▪ Doing Buying online with the Brand Manager from the supplier▪ Putting the brands in the same level with the other competitors by doingmarket activity report regularly▪ Day to day operation: Staff scheduling, checking the attendance andsupervisors' tasks delegation.▪ Maintain excellent levels of housekeeping and adherence to deliveryprocedures.▪ Ensure that correct price tags are placed in correct areas in line withproduct as per the Company's Guidelines and Procedures.▪ Maximize sales through ensuring availability Maintenance of safe storeenvironment.▪ Ensure all staff has been communicated to and understand stores / dept.performance and their key role to achieving this.▪ Evaluates and promptly reacts to staff performance issues.▪ Prepare monthly sales report and manage store e-mail.▪ Ensure cash registers are staffed and to standard Respond to allcustomer comments efficiently and effectively Promote communityrelationships▪ Supports team with supervisory responsibilities to include assigning andfollow up on tasks, customer relations, and POS support.▪ Manages staff engaged in customer service, sales techniques,merchandise processing and presentation, price adjustments,housekeeping, POS procedures,▪ Manages sales floor by assigning duties to employees and schedulingbreak periods to ensure the proper level of customer service andmaximizing sales, while achieving the sales target▪ Responsible for developing, training, and retraining staff on companypolicies and procedures, job duties, and company sales techniques. -
Bluesom Showroom Manager – Head Of OperationBlue Salon Nov 2020 - Jun 2022Doha, Qatarponsibilities▪ Building relation ships with all VIP customers in Doha Qatar for luxurybrands, increase data base and developing loyalty programs▪ Motivating and developing staff dealing with queries, difficulties andcomplaints Stock control duties, including placing orders to be able toidentify the physical stock against a computer printout.▪ Doing Buying online with the Brand Manager from the supplier▪ Putting the brands in the same level with the other competitors by doingmarket activity report regularly▪ Day to day operation: Staff scheduling, checking the attendance andsupervisors' tasks delegation.▪ Maintain excellent levels of housekeeping and adherence to deliveryprocedures.▪ Ensure that correct price tags are placed in correct areas in line withproduct as per the Company's Guidelines and Procedures.▪ Maximize sales through ensuring availability Maintenance of safe storeenvironment.▪ Ensure all staff has been communicated to and understand stores / dept.performance and their key role to achieving this.▪ Evaluates and promptly reacts to staff performance issues.▪ Prepare monthly sales report and manage store e-mail.▪ Ensure cash registers are staffed and to standard Respond to allcustomer comments efficiently and effectively Promote communityrelationships▪ Supports team with supervisory responsibilities to include assigning andfollow up on tasks, customer relations, and POS support.▪ Manages staff engaged in customer service, sales techniques,merchandise processing and presentation, price adjustments,housekeeping, POS procedures,▪ Manages sales floor by assigning duties to employees and schedulingbreak periods to ensure the proper level of customer service andmaximizing sales, while achieving the sales target▪ Responsible for developing, training, and retraining staff on companypolicies and procedures, job duties, and company sales techniques. -
Assistant Retail ManagerBlue Salon Jan 2018 - Nov 2020Doha - QatarSupervise and train area managers• Review staff performance and offer constructive feedback• Collaborate with team leads on setting and achieving team-specific goals• Purchase inventory based on current trends, availability of new products andcustomer interest• Display merchandise to maximize purchasing appeal• Organize sales and product demonstrations• Assist the Retail Store Manager in planning and implementing strategies toattract customers.• Coordinate daily customer service operations (e.g., sales processes, orders, andpayments)• Track the progress of weekly, monthly, quarterly, and annual objectives• Monitor and maintain store inventory• Evaluate employee performance and identify hiring and training needs• Supervise and motivate staff to perform their best• Coach and support new and existing Sales Associates• Monitor retail operating costs, budgets, and resources• Suggest sales training programs and techniques• Communicate with clients and evaluate their needs• Analyze consumer behavior and adjust product positioning• Handle complaints from customers• Research emerging products and use information to update the store’s merchandise• Create reports, analyze, and interpret retail data, like revenues, expenses, andcompetition• Conduct regular audits to ensure the store is functionable and presentable• Make sure all employees adhere to company’s policies and guidelines.• Act as our store’s representative and set an example for our staff• Promotion and sales planning• Implementing marketing calendar -
Area Manger – Highland Showroom And OutletsBlue Salon Oct 2009 - Dec 2017Doha, Qatar• Possess strong financial skills that allows the company to contribute to therevenue and profits in the area.• Have solid communication abilities and can communicate effectively with avariety of audiences, including employees, clients, and upper management.• Have good customer-facing skills and ability to interact with customers in apositive way to promote excellent customer satisfaction.• Regularly offer workplace coaching and mentoring opportunities for theemployees.• Work well under pressure.• Possess good multitasking abilities and successfully switch between varioustasks with ease.• Allow the teams and managers to work on their own -
Assistant Show Room Manager At Highland The MallBlue Salon Jun 2004 - Oct 2009Doha, Qatarl• Maintaining the brand image to the highest standards• Ensure that the showroom and all displays are neat and tidy at all times• Responsibility for display of all marketing items• Assist the Showroom Manager in ensuring that sales targets are achieved, if notexceeded.• Assist with the financial reporting, budget, and sales forecasting• Involve in the preparation of all costing for retail items• Involve in the selection until the delivery of the orders from the suppliers• Plan and monitor the storage, delivery, and dispatch of orders• Oversee stock control and processing orders• Ensure quality, delivery budget and environmental objectives are met• Keep stock control systems up to date and involve in annual stock taking• Plan future capacity requirements and oversee various inventory items todetermine what is selling, what is not selling, and which ones are selling outand need to be re-ordered.• Determine if a certain manufacturer gets frequent complaints, thus warranting aswitch to a similar provider.• Involve in the selection and training of staff, as well as monitoring staffperformance and progress• Motivating, organizing, and encouraging teamwork within the workforce toensure set productivity targets are met• Assist in the review systems on an ongoing basis to improve efficiency andservice levels• Submit regular reports and on a daily, weekly, and monthly basis.
Shadi Abou Abss Education Details
Frequently Asked Questions about Shadi Abou Abss
What company does Shadi Abou Abss work for?
Shadi Abou Abss works for Unix Prints
What is Shadi Abou Abss's role at the current company?
Shadi Abou Abss's current role is Sales Director - Unix Prints.
What schools did Shadi Abou Abss attend?
Shadi Abou Abss attended Beirut Arab University.
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