Shadi Azzam Email & Phone Number

Al Rayyan Municipality, Qatar

Qatar

Strategic Portfolio Governance & SME Empowerment within PMO offices for 90 projects with 83% projects success rate:• Streamlined QDB's strategic execution, aligning goals with Qatar's national strategy for enhanced SME Development.• Oversaw portfolio governance for 4 QDB Directorates, ensuring strategic alignment and delivery of high-impact initiatives. • Collaborated with QDB's executive team to align strategic objectives, departmental plans, and programimplementation. • Championed benefit-oriented program management established an impact analysis program for project evaluation. • Led strategic planning initiatives for QDB, directly contributing to the creation of innovation hubs, including a FinTech incubator, Fashion incubator, Sports incubator, and the GCC's first lean manufacturing training center. • Mentored project managers, unit heads, fostering strategic thinking, project management skills. • Built & refined robust business and operating models, leading to the creation of key entrepreneurial development programs (internship program, entrepreneurial Card, Financial literacy program, early leave program, SME digital readiness program, incubation and acceleration programs). • Developed stakeholder engagement best practices (C-suite, board members, partners) to secure buy-in. • Provided strategic guidance, advised business units with operational efficiency analysis, and cost optimization strategies. • Developed & implemented strategic plans, innovative products, services, events, and Demo Days to empower SMEs nationally.• Implemented and refined PMO office governance models to streamline strategic initiatives and program delivery and to overcome existing portfolio implementation challenges. • Designed, implemented and launched QDB portfolio benefit management framework.

Qatar

Project management, Leadership, stakeholder management, and operational excellence.• Successfully managed and delivered 150,000+ FTTX Home Pass connections for Ooredoo Qatar, exceeding client expectations.• Led the execution of 2,500+ network extension requests, including copper migration and expansion across 50+Ooredoo network areas.• Exemplified Ericsson's quality standards and fostered positive client relationships with Ooredoo representatives.• Defined and communicated clear project plans, scope, objectives, goals, timelines, and budgets, ensuring team alignment with Ooredoo's requirements.• Coordinated and managed internal (Ericsson) and external (Ooredoo) stakeholders, guaranteeing smooth project execution and mitigating critical bottlenecks.• Maintained consistent project progress communication with the customer at the PM level, ensuring client satisfaction and meeting internal performance targets.• Prepared comprehensive reports including project plans, weekly progress reports, site handler updates, and project governance documentation.• Conducted weekly/monthly meetings with design and implementation teams to strategize, set plans, and review progress.• Effectively managed material forecasts, ensuring timely communication of needs to the client and streamlined logistics.• Secured monthly project targets and ensured timely invoicing to the client and proactively identified and communicated potential business opportunities to the project director.

Erbil District, Erbil Governorate, Iraq

Operations Management:• Successfully sourced human resources, materials, and equipment to initiate and execute complex projects, ensuring resource availability for timely completion.• Oversaw the entire projects lifecycle by monitoring progress, managing budgets, and facilitating timely payments , in collaboration with project managers and finance teams.• Implemented rigorous quality and HSE (Health, Safety, and Environment) plans for each project, ensuring adherence to industry standards and client expectations.• Identified and pursued new business opportunities within the Iraqi telecommunications market, targeting major telecom operators and vendors (e.g., Korek, Zain, Asiacell; Ericsson, Nokia Siemens, Huawei).• Managed and progressed sales pipelines , actively following up on all potential sales cases and conducting thorough technical and financial evaluations for informed sales decisions.• Led pre-sales teams in reviewing tender documentation, analyzing project requirements and risks, and generating accurate cost sheets.• Secured profitable deals through effective project pricing negotiations with clients, demonstrating strong commercial acumen.

Qatar

Successfully initiated, planned, executed, and controlled the QNBN FTTH project in collaboration with Ericsson, Qatar. (Keywords: project management, FTTH, QNBN, Ericsson):• Managed all project phases, including cost estimation and control, schedule adherence, human resource deployment, and quality control .• Developed and implemented a comprehensive communication plan to ensure clear and consistent information flow across all stakeholders.• Conducted qualitative and quantitative risk assessments and implemented effective mitigation strategies, minimizing project disruptions.• Ensured adherence to OHS (Occupational Health and Safety) standards throughout the project, fostering a safe work environment for all personnel. Led on-site teams in executing operational tasks, ensuring smooth project execution.• Oversaw the entire OSP/ISP implementation and testing, including site surveys, design verification, cable installation, and infrastructure construction. Managed the installation and splicing of central office cabinets, ODFs, and joint closures.• Demonstrated versatility by contributing to multiple projects and bidding initiatives, expanding my project management expertise.

Lebanon

Successful execution of a 120-site Ericsson 3G expansion project:• Streamlined project execution by coordinating efforts with Ericsson, setting timelines, establishing pricing models, and ensuring quality control throughout.• Optimized resource allocation and cost control through the management of Qualios teams and cost analysis activities.• Contributed to timely invoicing and client acceptance by accurately generating as-built Bills of Quantity (BOQs). • Oversaw the preparation of critical project documentation, including Site Integration Reports (SIR), Site Integration Documents (SID), and as-built drawings, ensuring accuracy and adherence to client specifications.• Implemented comprehensive quality and safety audits, both internal and client-facing, mitigating risks and ensuring project standards alignment.• Demonstrated expertise in Ericsson equipment (RBS 6601, 6201, 6101, 6102, BBS) installation, commissioning, and integration, and antenna systems (KRE 101 2030/1, PW5785).

Lebanon

Turnkey Mobile Site Execution:• Successfully executed two full-turnkey GSM sites, comprehensively managing civil works, equipment installation, commissioning, and transmission implementation ahead of schedule and achieved zero safety incidents.• Led on-site Camusat teams, ensuring project completion within established timelines and quality standards.• Oversaw the preparation of critical project documentation, including Site Integration Reports (SIR), Site Integration Documents (SID), and as-built drawings, ensuring adherence to industry standards and client requirements.• Maintained project quality and safety standards by conducting internal and client-facing quality and safety audits, proactively mitigating potential risks.• Facilitated seamless project completion by preparing accurate as-built Bills of Quantity (BOQs) and securing timely client acceptance.

Lebanon

PSTN Infrastructure Consultancy:• Successfully managed the PSTN infrastructure consultancy project for the Lebanese Ministry of Telecommunication, ensuring adherence to industry standards and client expectations.• Led on-site inspections of civil and telecom works for 5 sites including trenches, ducts, cable vaults, street cabinets, and reinstatements, verifying compliance with established standards.• Provided expert guidance on material specifications and installations, ensuring optimal performance and functionality of the PSTN infrastructure.• Developed accurate as-built Bills of Quantities (BOQs), enabling precise project cost analysis and invoicing.• Successfully facilitated project completion and acceptance with a 99% compliance rate by the client through proactive communication and collaboration.

Lebanon

Startup Owner:• Successfully promoted and sold Green Light products within the Lebanese market, expanding the company's reach and revenue potential.• Conducted comprehensive market research and analysis, providing valuable insights into product movement, competitor activity, price fluctuations, and promotional strategies.• Increased Green Light sales by X% in the Lebanese market by 50%.• Achieved a 90% win rate for submitted proposals.