Shadi Charles Email & Phone Number

Whyteleafe, Gb

Weybridge, England, United Kingdom

As an EV Expert specialising in Personal Leasing at Octopus Electric Vehicles (OEV), my role is to guide individuals through every step of their journey towards electric vehicle ownership, ensuring a smooth and hassle-free experience.Key responsibilities include: • Consultation and Vehicle Matching: I work closely with clients to understand their needs, preferences, and lifestyle, helping them choose the perfect electric vehicle. This includes discussing vehicle specifications, range, and practical day-to-day usage. • Charging Solutions Guidance: I provide expert advice on all aspects of EV charging, from home charger installations to public charging options. I simplify the process, explaining the different types of chargers, installation steps, and how to optimize charging efficiency. • Streamlining Procedures: I manage the entire leasing process, breaking down complex procedures into clear, straightforward steps. From the initial consultation to contract agreements and vehicle delivery, I ensure a transparent and stress-free experience. • Sharing Market Insights and Offers: I keep clients informed about the latest EV models, industry developments, and exclusive offers, such as home charger installations included with leasing packages, adding value to their transition to electric driving.My goal is to remove any complications around personal leasing and EV adoption, offering a customer-focused service that makes the switch to electric vehicles simple, enjoyable, and rewarding.

London Area, United Kingdom

My role as an Electric Vehicle Sales Executive is to provide expert advice and guidance to customers regarding Battery electric vehicles (BEVs), explaining the benefits of EV ownership including cost savings, environmental impact, and technological advancements.• Maintaining comprehensive knowledge of the features, specifications, and performance capabilities of different electric vehicle models available for sale. Staying updated on industry trends, new releases, and advancements in EV technology and infrastructure.• Managing the end-to-end sales process, from initial customer inquiry to finalizing the sale. Present product demonstrations, and effectively communicate the value proposition of electric vehicles to prospective buyers.• Actively engaging in lead generation activities to identify potential customers. Utilize various channels such as online inquiries, walk-in traffic, and networking events to generate sales leads and expand the customer base.• Build strong, long-term relationships with customers by providing exceptional service and support throughout the sales process. Follow up with customers post-sale to ensure satisfaction and address any concerns or issues.• Work towards achieving or exceeding sales targets and quotas set by the company. Developing and implementing strategies to maximize sales opportunities and drive revenue growth.• Conducting market research to identify target demographics, understand competitor offerings, and stay informed about pricing trends and incentives in the electric vehicle market.• Ensure all sales-related documentation, including contracts, agreements, and financing paperwork, is accurately completed, and processed in accordance with company policies and regulatory requirements.

My role as a Technical Sales Executive is to develop a comprehensive understanding of the technical aspects and features of the products or services offered by the company.• Act as a liaison between the technical team and potential clients, effectively communicating complex technical information in a clear and understandable manner.• Developing and implement sales strategies to effectively promote and sell technical products or services to prospective clients.• Conducting thorough needs assessments with clients to identify their technical requirements and challenges and propose tailored solutions to meet their needs.• Prepare and present technical proposals and demonstrations to clients, highlighting the features and benefits of the products or services offered.• Provide technical support to clients during the sales process, addressing any inquiries or concerns they may have and offering technical guidance as needed.• Stay informed about industry trends, competitor products, and market developments to identify new sales opportunities and stay ahead of the competition.• Build and maintain strong relationships with clients to foster loyalty and repeat business, ensuring customer satisfaction throughout the sales process and beyond.• Work closely with the sales team, engineers, and other internal stakeholders to coordinate efforts and ensure a seamless sales process from initial contact to final delivery.• Track and report sales activity, including pipeline status, revenue forecasts, and market trends, to management on a regular basis.

Level 3, Sports Coaching And Fitness

English Literature

Completed GCSE’s