Shadiah Ceballos Email & Phone Number

Calgary, Alberta, Canada

San Francisco, CA, United States

Assisted in-house attorneys with agreements, amendments, contracts, leases and other legal documents.Provided support with organizing, coordinating and executing aircraft transaction closings.Coordinated information from various departments and outside parties for use in aircraft transactions.Collected and distributed aircraft closing documents.Formation.

Calgary, Alberta, Canada

Received, sorted, logged, and electronically filed incoming and outgoing documents, drawings and transmittals.Managed and followed-up on incoming and outgoing RFIs.Coordinated with external contractors and vendors regarding documents, drawings and procedures.Acted as a substitute for the Executive Assistant to the VP, ensured that there were no disruptions.

Calgary, Alberta, Canada

• Maintained and managed all Vendor, Engineering and project-related documents for the Germain Commercial Demonstration and Saleski Phase 1 Projects. Ensured that they were received, processed and returned/delivered in.
• Successfully and consistently managed Germain Project Vendor Documents and Saleski Phase 1 Engineering Documents according to schedule and procedures.
• Established timely turnaround for Vendor and Engineering Documents thus avoiding project delays.
• Coordinated with Vendors regarding documents therefore creating successful relationships that improved document receipt and distribution.
• Effectively worked in a team environment within the Facilities Department and other departments concerned with project delivery.
• Efficiently performed administrative tasks, as required by VP of Facilities and other team members and departments when Administrative Assistant is on vacation, e.g. book appointments and/or appointment rooms for.

Montreal, Quebec, Canada

• Responsible for day-to-day office management including but not limited to, travel reservations and expense reports for Senior and Middle Management, office supplies management, HR and Payroll inquiries. Oversee CEO’s.
• Assisted in the successful opening of the sister-company’s branch opening in Montreal. Ensured that the office operated smoothly and with no interruptions in operations prior to, during and after opening.
• Liaised with clients directly by negotiating payment plans, settling account issues, and acting as a mediator, which resulted in over $500,000 of collected revenue in 2008-2009.
• Created official procedures with regards to vendor/client accounts. Composed documents and forms for both clients and employees to facilitate collections and new client orders. Introduced new procedures to.
• Kept track of and organized CEO’s banking needs and ensured payments and deposits were made in a timely manner.
• Made necessary travel arrangements for the CEO and resolved any travel issues when encountered throughout travel.

Montreal, Quebec, Canada

• Responsible for over 1,500 agents’ salaries within the company’s four branches. Acted as supervisor and trainer for the payroll technicians team. Delegated tasks. Reported to VP of Finance on a weekly basis with.
• Proposed and enacted procedure for entire company’s payroll system by coordinating with all branches which significantly reduced payroll errors. Composed official documents outlining procedures.
• Planned the team’s weekly performance strategies in order to meet deadlines.
• Trained and oriented all departments in how to properly submit timesheets and address payroll inquiries, in order to avoid employee payroll issues.
• Trained the team in an efficient manner resulting in a better working environment, therefore lessening worker stress.

Montreal, Quebec, Canada

• Responsible for monitoring and documenting all night-shift call center activity for the company’s two call centers. Managed queues and dealt directly with the Fido Control Tower to ensure call center productivity..
• Insured that agents adhered to schedule. Coordinated with other call center branches when needed and constantly met productivity goals.
• Created a harmonious working environment for night-shift call center agents by maintaining a professional and efficient work system.
• Acted as the go-to person for schedule-conflicts, technical or system issues, company policies, etc.
• Coordinated with Operations Manager, Floor Manager and Accounting to maintain efficient operations during the night shift.

Montreal, Quebec, Canada

Certificate, Public Relations

Activities and Societies: International Association of Business Communicators

Bachelor Of Science In Commerce, International Business

With Honors in 1996 - 1998