—Connect with prospects who are deemed to reside in one of Docusign’s core vertical markets—Perform discovery and pose questions about the prospect's business intentions—Discern propensity to buy and connect good potential leads to necessary resources

Full Stack Bootcamp experience learning and developing in MySQL, Bootstrap, Node.js, Heroku, HTML-CSS, React, Github, MongoDB, RESTful APIs, etc.

• Enhanced and simplified customer experience journey as Account Executive which increased engagement rate by 80%.• Developed and presented sales presentations/proposals on products and services that met customers’ needs.• Accurately completed all necessary paperwork to support sales activities in a manner consistent with quality controlguidelines, including but not limited to: dispositioning, entering sales orders, and reporting on sales.• Conducted proactive discovery analysis using CXP and internet utilities with new prospective customers increasingefficient response rate by 67%.• Created and executed territory management plans independently and proactively reviewed with manager/supervisor.

Created and implemented procedures and administrative systems for efficient business operations.Identified facilities areas of improvement, collaborating with vendors and the business owner to resolve issues.Managed business calendars, social media posts, began integrating CRM to financial processes, and created reports andpresentations.Created policies and implemented data reporting to increase customer retention, translating to increased profit margins within first 3 months on the job.

Tenant and Landlord Liaison for King County's Eviction Prevention and Rental Assistance Program.Regularly completed weekly quota via cold-calling, courtesy e-mails, and text message.Communicating with clarity between different KC programs to ensure the best possible care given to our tenants in need. Learning new systems to help landlords navigate the necessary portals to complete registration and provide the proper information.Decreased the amount of tenant complaints with courtesy calls and consistent follow-through of housing issues.

Spearheaded companies shift to automation, thus, automated recurring business tasks and streamlined communications. Preformed necessary research and provided SEO for administration.Utilized diverse business processes and strategy development.

Conducted research including but not limited to the intersection of language– as it pertains to literature– and linguistics.Provided content for future collegiate coursework.