Shadi Safa Email & Phone Number

Doha, Qatar

Responsible for managing the SC Logistics Project in relation to all systems and databases - including project management, risk management, contract management, budget planning, stakeholder management, change control, forecasting, strategic planning, and developing policies, procedures and processes.Develop and implement analytical tools that identify areas for improving service levels, reducing costs, and enhancing operations.Responsible for ensuring business requirements are accurately translated into system design to drive the success of the logistics organization.Act as the face of SC Logistics Systems for internal and external stakeholders.Document bottlenecks, problems and issues, and proposes effective solutions.Participate in the formulation of project proposals and ensures substantive rigor in the design and application of proven successful approaches and drafts proposals accordingly.Research potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion.Delegate or develop on-time daily, weekly, and cumulative reporting to be approved by the LCC Manager and Senior Logistics Management. Actively anticipate and evaluate problems, develop solutions and resolve conflicts between various parties utilizing Logistics systems.Continually improve Logistics processes, policies and procedures.

Qatar Customs Clearance Single Window - QCCSWTechnical Administrator

Managing IT Related Projects in the GroupDesigning, Planning, and Implementing IT Projects tailored to each division's needsManaging the Installations of Blackberry Devices and delivering the proper trainings to the staff

Supervising Workshop processes and procedures, equipments and Material Maintaining Proper BudgetingManage day to day workDeliver Microsoft MCSE, MCDST and MOS Handle the Work load and worker issues in the workshop and maintain the relationship with the different suppliers and with the customers and solving any problems or conflicts that might arise.Planning the availability of parts and necessary equipment for the Workshop lifecycle.Planning the Maintenance Scheme, and distributing the maintenance visits between clients and personnel.Working on getting networking and installation projects and Maintenance Contracts.Handling all Management reports.ACT- Automation & Computer Technologies s.a.r.l 2005 - 2006

Supervising class requirements, equipments and training facilities Insure the initial Setup and Configuration is done for each classFollow up on colleagues' certifications and planning for their developmentMaintaining the PCs used for the exams and their Servers and setup.Deliver Microsoft MCSE, MCDST and MOS

Monitoring and auditing the day-to-day work done by all the employees in the company.Constantly monitoring all the clients' accounts to make sure they have been always debited or credited with their due amounts, and monitoring their fund progression.Discussing renewals of expiring clients and determining their renewal terms and conditions.Monitoring Reimbursements and Debit notes and the Providers Statements.Management of employees, Clients and Providers.Updating the current Computer system and enhancing it.

Network and Server AdministratorSystems Analysis and DesignSoftware and Hardware SupportSystems and Security AdministratorNetworking and Communications Installation and MaintenanceWindows XP AdministrationHardware Purchasing and Coordination

Microsoft SQL Server AdministratorSystems Analysis and DesignProgramming using Microsoft SQL Server, Access, Visual Basic Software and Hardware SupportSystems and Security AdministratorNetworking and Communications Installation and MaintenanceWindows NT and Windows 2000 AdministrationData Retrieval for the present Insurance System ( FoxPro )Design and Development of Reports

Microsoft SQL Server AdministratorSystems Analysis and DesignProgramming using Microsoft SQL Server, Access, Visual Basic Software and Hardware SupportNetworking and Communications Installation and MaintenanceWindows NT and Windows 2000 AdministrationKindle Branch Power Installation and Transaction development

Microsoft SQL Server AdministratorSystems Analysis and DesignClient Server and Object Oriented Programming using Microsoft SQL Server, Access, Visual Basic Responsible of all Board of Directors and Central Bank reportsSoftware and Hardware SupportNetworking and Communications Installation and Maintenance.

PROGRESS 4GL/RDBMS Programmer and InstructorTemplate Programming and Maintenance

PROGRESS 4GL/RDBMS Programmer and InstructorSoftware and Hardware Support and TrainingsInstallation and Administration of Novell NetworksResponsible of the Software Department

Software & Hardware Support (IBM & MACINTOCH)Training on Most Microsoft Products, Audio Visual and Desktop Publishing SoftwareInstallation and Administration of Novell Networks.

Software & Hardware Support Training on Most Microsoft ProductsSmall Experience with Novell Networks Selected ProjectsIjma3 - Iraq (2 Projects)Project Description: Delivering Microsoft Desktop applications, MCSE, A+, Management and Presentation skills Trainings in Iraq with the collaboration of an American NGO to Iraqi students to be able to Implement and Maintain Training Centers throughout Iraq.

B.Sc, Computer Sciences

Certificate, Computer Programming

Bt, Computer Programming