Shadow Smith Email & Phone Number

Tyler, Texas, United States

Answering client calls and emails, processing returns and exchanges, overlooking customer reviews, processing sales, spreadsheet tracking and de escalation

Tyler, Texas, United States

Assisting sales staff, filing, showing products and packages, inventory checks, job flow management, scheduling.

Tyler, Texas Area

• Attending to inbound calls• Sending and receiving project information from installers and clients• Processing payments through financing or credit cards• Scheduling appointments• Processing reminder calls, e-mails, or texts to clients with sales appointments• Obtaining reviews from past customers via telephone or e-mail

Tyler, Texas Area

• Training and developing staff members• approving, denying, or closing new loans• Performing in depth collection efforts on delinquent accounts• Ensuring that office and employees are following all laws and regulations mandated by the state• Handling and de-escalating situations

Tyler, Texas Area

• Perform daily call scrolls to customers to remind them of due dates or to collect payments• Field calls to past due customers for collection• Handing cash or checks for payments, also taking debit information by phone• Processing and booking new loan paperwork for manager approval and closing• Processing new loan applications for manager approval or denial

Tyler, Texas Area

• Greeting all incoming customers in branch and via telephone in a professional/ friendly manner• Completing daily call scrolls • Accepting payments• Preparing bank deposits and daily cash counts for all office employees at daily closeout