Shadrack Willy Email & Phone Number

Ottawa, ON, CA

London, United Kingdom

• Optimized IT operations by designing and implementing an IT organizational structure with clear roles and responsibilities, improving overall IT efficiency by over 30%.
• Developed and implemented a comprehensive IT GRC program aligned with NIST Framework, including security policies, standards, and processes, ensuring compliance with best practices.
• Developed governance framework for SaaS applications, including vendor risk management, data residency and cost management, ensuring efficient and secure utilization of cloud-based services.
• Improved cyber maturity by 50% through programs aligned with industry frameworks, including risk management, vulnerability management, and incident response.
• Increased employee security awareness by 40% through training on phishing, social engineering, and data protection, with 70% completion rate and a decreased phish rate of 15%.

Nairobi, Kenya

• Modernized banking infrastructure by migrating to a new banking system, resulting in a 25% increase in transaction processing speed and improved customer service.
• Expanded customer access to banking services by 30% through the successful rollout of agency and mobile banking solutions, increasing customer reach and providing convenient banking options.
• Implemented Middleware and Service-Oriented Architecture to improve application integration and flexibility, enabling 40% faster application rollout and increased business agility.
• Ensured business continuity by developing and simulating disaster recovery plans with defined RPOs and RTOs to minimize impact in the event of a disaster.
• Implemented ISO 27001, reducing vulnerabilities by 50% and improving our score to 80% in the annual security audit, compared to 50% the previous year.
• Deployed NAC to securely manage network access for 300+ employees and 20+ partners, enforcing security policies, while ensuring seamless connectivity to the network.

Nairobi, Kenya

• Optimized overall IT costs by 20%, which was achieved through a strategic reassessment of operational expenditures (reduced by 25%) and capital expenditures (reduced by 15%).
• Implemented security policies, standards, and processes aligned to industry practices.
• Enhanced IT asset management through a centralized software inventory and asset discovery tools, resulting in a 40% reduction in unlicensed software use and 95% accuracy in asset tracking.
• Strengthened Role-Based Access Control, and a privileged access management, resulting in a 30% reduction in unauthorized access and 95% compliance with least privilege principles.
• Improved endpoint security by implementing mobile device management, resulting in a 35% reduction in malware infections and a 90% compliance with security policies.

Nairobi, Kenya

• Increased network speed by 35% and reduced latency by 20% through infrastructure upgrades.
• Reduced network downtime by 15% with innovative solutions and proactive monitoring.
• Boosted client satisfaction by 25% by improving communication and proactively addressing needs.
• Improved technology effectiveness by 40% through hardware upgrades and process optimization.