Shadrack Kinsimba Email & Phone Number

Kakuma, Turkana County, Kenya

IT & Web Development Lead | iConnect Kenya• Designed, developed, and maintained the organization's websites, ensuring a user-friendly interface and optimal performance. • Implemented robust security measures to safeguard the website from cyber threats. • Provided technical support and training to staff and partners, resolving IT-related issues promptly. • Managed the IT infrastructure, including servers, networks, and hardware, ensuring smooth operations. • Developed and executed the eCommerce operation plan for the Kuza Project, successfully onboarding 100 creatives. • Collaborated with project teams to integrate digital tools, enhancing project outcomes. • Created and managed content for the organization's website, including newsletters and blogs. • Mentored junior developers and provided digital literacy training to staff and community members. • Prepared weekly IT and web development reports, shared every Monday before 5:00 PM.

Kenya

Wordpress Website Maintenance Tasks1. Domain Scan and Security2. SSL certificate management to provide encrypted access to the website3. Health checks and security reports (removing spam and conductingvulnerability checks) and plugin licenses4. Updating scripts (includes any required system and plugin upgrades toensure protection against vulnerabilities and tweaks)5. Regular backups of user data on a private CONCAT Drive (the backups aresaved for up to 30 days)6. Website monitoring7. Optional reports of the updates made on the website8. Increased security measures ( firewall, anti-brute force, dos attack,domain security, etc...)9. Regular support through our CRM

Kakuma, Turkana County, Kenya

I used my knowledge in web app development, including OOP, PHP, JavaScript, and Python, as a key contributor to the Kakuma Blog Web Application project. I specialized in solid backend systems, interactive frontends, and API integrations, as well as unit testing and the development of efficient, scalable data structures.My responsibilities included designing a visually beautiful website with user-friendly blog interfaces and efficient content management systems. The project's success is measured not only by its technical performance, but also by the positive social impact it achieves by raising awareness and support for the Kakuma refugee community. • Planned, developed, tested, deployed, and maintained web applications. • Provided effective troubleshooting and remediation for web applications. • Developed a content management system for a media company that reduced maintenance costs by 10%

Kakuma, Turkana County, Kenya

As a Technical Support Specialist for the Kakuma Blogging project, I helped over 100 customers have flawless user experiences by providing technical support. I refined my troubleshooting skills in hardware and software, ensuring speedy and correct solutions. This position taught me the value of user pleasure, complaint resolution, and providing exceptional customer service in order to develop and sustain client loyalty.• Provided technical support to over 100 user in resolving their technical issues• Assisted user in setting up and troubleshooting their hardware and software systems• Maintained user satisfaction by providing timely and accurate solutions to their queries• Resolved user complaints and ensured customer loyalty by providing excellent customer service.

Kakuma, Turkana County, Kenya

I led the construction of a dynamic PHP and JavaScript-based online application showing the client's media activities, portfolio, and updates as a significant contributor to the SoundForLife website project. I transformed the client's idea into a user-friendly and engaging platform by working directly with them. My responsibilities included creating cutting-edge functionalities to ensure a flawless user experience. The project's success is obvious in exceeding customer expectations, establishing the media firm as an industry leader. The immersive design of the website and its regular updates have received good reviews, raising visibility and reputation in the media field. This experience improved my ability to combine technical expertise with customer vision to achieve meaningful results. • Developed a web application with a modern, responsive user interface, achieving a satisfaction rating of 20% • Developed an API that allowed data to be accessed and manipulated from multiple sources, resulting in increased efficiency and flexibility • Built a secure authentication system and user management functionality that met the company's security and privacy requirements

As a Freelance Graphic Designer, I mastered diverse skills including HTML/CSS, CAD software, and Adobe Creative Suites. My work increased company awareness by 10% and app engagement by 3%. Collaborating closely with clients, I ensured timely project delivery and precise print production. This experience enhanced my creative problem-solving, communication, and innovative design capabilities .• Created art designs and logos for a schools , providing a unique look and feel to marketing collateral• Brainstormed and presented innovative ideas for a corporate web app design, significantly increasing engagement metrics by 14%• Successfully adapted clients' designs to a variety of media and platforms, ensuring timely delivery of all artwork • Produced promotional graphics, including advertisements and newsletters, for new product.• Worked closely with clients to provide ideas, articulate designs, and ensure projects were completed to deadlines.

Nairobi County, Kenya

Designed and developed custom websites, ensuring responsive, user-friendly, and high-performance results tailored to client specifications.• Specialized in WordPress development, including theme customization, plugin integration, and eCommerce functionality.• Provided technical support, troubleshooting, and optimization, ensuring seamless website operation for clients.• Crafted SEO-optimized content to enhance user engagement and improve search engine rankings.• Managed website maintenance, including updates, backups, and security enhancements, keeping sites up-to-date and secure.• Collaborated closely with clients to deliver tailored solutions, providing regular progress updates to ensure satisfaction.• Successfully managed multiple projects, consistently delivering on time, within budget, and exceeding client expectations.

Kakuma, Turkana County, Kenya

Improved student learning through technology integration. Delivered powerful computer lectures, created interesting lesson plans, and implemented progress assessments. Dedicated to improving comprehension and knowledge • Utilized technology to enhance student learning and engagement. • Delivered high-quality lectures that increased student knowledge and understanding of computer topics. • Developed interactive and engaging lesson plans for students of all ages to learn computer fundamentals and software applications. • Created and implemented assessments to measure student progress and understanding.

Kakuma, Turkana County, Kenya

Dependable Math and Science Tutor committed to recognizing opportunities to improve short-term or long-term objective achievements. Experienced at setting priorities and managing multiple tasks at the same time. Experienced in adhering to instructions and fulfilling deadlines. Capable of functioning effectively in a team or on their own. Skilled in assessing problems and applying resources intelligently to quickly remedy issues.• Improving grades, passing exams, reducing stress, and boosting client confidence.• Assisting returning students with retests after failing original tests.• Assisting athletes in maintaining scholarships requiring certain grades.• Integrating career awareness and workforce readiness curricula into instruction.• Providing mentoring support, tutoring services, and career guidance.• Conducting formative and summative student assessments.• Maintaining student records and reporting requirements.• Attending professional development activities.

New York, United States

As a Freelance Digital Marketer, I have expertise in marketing strategies, social media management, and client relationship building. I have executed various campaigns, including radio, mobile text marketing, social media, videos, email marketing, and SEO. I have contributed to lead generation, increased market presence, and evaluated program effectiveness. Passionate about social impact, I have reskilled and employed refugees, aligning with our vision to empower 1 million refugees in the next decade. • Utilized professional experience for lead generation to increase market presence, traffic, and sales. • Provided target market research, analyzed marketing efficiency, cost and ROI, and innovative reach strategies • Managed successful radio campaigns, mobile text marketing, social media, creative videos, email marketing, landing page designs, website development, blogs, SEO, and special event marketing. • Empowering Refugees through Education and Opportunities • Reskilled and employed 250 refugees in the past 3 years. • Aims to employ 1 million refugees in the next decade. • Services include Social Selling, Social Media Marketing, and Social Media Research.