As a proven, patient-focused healthcare executive, I excel in building and growing operations to include expanding provider networks, referrals, and clinic sites. I am highly adept in defining and driving the timely execution of both short- and long-term strategies for organic growth and M&A activity. Furthermore, I optimize the relationships between providers, working to improve both employee engagement and patient care.My expertise include Patient Care, Strategic Vision, Business Development & Growth, Program Management, Quality Assurance, and Regulatory Compliance. Please consider the following examples of my work: ✓Defined and implemented strategies to improve patient satisfaction and tracked success utilizing Press Ganey; enhanced top box scores by approximately 20%, lifting level 10 scores from 70% to 90%+. ✓Set and executed strategies to grow the operation to more than $165M gross charges per year and 500,000+ provider visits.✓Developed plans for inpatient and outpatient programs to improve transition of care, including introduction of a Diabetes Traveling Team to help reduce and prevent patients being admitted to the hospital. ✓Led documentation audits for 100+ providers that was based on Medicare/JCAHO guidelines, ensuring compliance with Medical Chart Compliance Plan, including problem analysis, resolution, and provider training.✓Drove quality performance metrics, increasing Atrium performance 22% while ensuring all providers meet 90%+ targets for breast cancer, cervical cancer, and chlamydia screenings. A Certified Medical Practice Executive, I earned my Masters in Health Administration and Bachelors in Public Health from the University of North Carolina at Chapel Hill. I am a Member of the Medical Group Management Association and a Board Member of the Cabarrus County Free Clinic. If you’d like to learn more about my professional work or service in the community please feel free to connect with me.