Shady Hammad Email & Phone Number

United Arab Emirates

Cairo Governorate, Egypt

Bahrain

Solid reporting to Agency Services & Branch Operations Department with a dotted reporting to Head of Regional Procurement.Make recommendations about onboarding new vendors when necessary to improve efficiency and meet budgetary goals.Managing existing vendors and suppliers relationships, and ensure price renegotiation periodically.Assisted Head of Procurement in all procurement tasks and participated in on-the-job training.Monitor delivery times and verify quality of… Show more Solid reporting to Agency Services & Branch Operations Department with a dotted reporting to Head of Regional Procurement.Make recommendations about onboarding new vendors when necessary to improve efficiency and meet budgetary goals.Managing existing vendors and suppliers relationships, and ensure price renegotiation periodically.Assisted Head of Procurement in all procurement tasks and participated in on-the-job training.Monitor delivery times and verify quality of incoming supplies and created thorough records of any issues.Succeeded to have cost savings of 15% in 2015 against 2014, and 18% in 2016 against 2015 in Operations of (Kuwait, Qatar, Oman, and Bahrain). Supervising the Operations, ensuring a high degree of productivity and high quality service to internal and external customers.Handle and coordinate Real Estate-new offices / rents / contracts / leasehold improvements in coordination with management.Supervise all Agency and Administrative staff in Bahrain & Qatar and act as a point-of-contact between MetLife Bahrain & Qatar and all MetLife Gulf Departments, Partners, Suppliers, and BanksImprove Customer service experience, take ownership of customers’ issues and follow problems through resolution.Keep ahead of industry’s developments and apply best practices to areas of improvementControl resources and utilize assets to achieve qualitative and quantitative targetsPrepare, co-ordinate with Finance Department and coordinate with compliance the submission of all financial declarations and reports required by various Ministries/ Regulators on a regular basisCarry out internal audit reviews on Agency Sales offices.Involve in different investigations within the Company, related to Fraud or miss-selling.Look after the Sales Agency Administration functions in Bahrain, Qatar, Kuwait, and Oman.Oversight the Operations in Kuwait and Oman related to all above functions / responsibilities. Show less

Sharjah

Control Administration at UAE & ROG agencies with 80 employees.Implement MetLife's control and other procedures within all agencies.Assist the Agencies Managers to administer the agency's affairs within the guidelines of the MetLife’s policies.Act as a liaison officer between agencies and MetLife's administration office.Perform buying duties for all departments, including meeting suppliers and preparing for contract negotiations, and been part of contract reviewing and… Show more Control Administration at UAE & ROG agencies with 80 employees.Implement MetLife's control and other procedures within all agencies.Assist the Agencies Managers to administer the agency's affairs within the guidelines of the MetLife’s policies.Act as a liaison officer between agencies and MetLife's administration office.Perform buying duties for all departments, including meeting suppliers and preparing for contract negotiations, and been part of contract reviewing and providing feedback to align with company policy and regulator if any.Make recommendations about onboarding new vendors when necessary to improve efficiency and meet budgetary goals.Managing existing vendors and suppliers relationships, and ensure price renegotiation periodically.Responding to internal and external supplier inquiries.Prepare purchase orders for all departments, and recorded information for future tracking and analysis.Monitor delivery times and verify quality of incoming supplies and created thorough records of any issues.Contacted suppliers to resolve shipment and billing discrepancies.Assign projects and tasks to team members as part of team development and to be able to create successors.Follow up on H.O pending requests and delivery and reply to concerned departments. Assist Internal Auditors while reviewing UAE & ROG agencies.Provide Agency staff with training in respect of different areas of the business such as: Accounts, Underwriting, Policy Owner service, Claims handling, Group operations, Screening new business applications and proper documentations, screening changes requests submitted by policy owner's and forward to concerned dept. and follow up, AML requirements. Show less

I am responsible for: . Controlling Administration at Sharma Agency . Sending reports on daily basis to head office. Underwriting, Issuing, and Servicing of NBK Travel Safe Policies.. Accepting claims for different types of Products (NBK Travel Safe Claims, Generation Account Claims, Ordinary Life – Death –Claims, All Disability Claims, PA, FIP, WI, Junior Care, Child Care, Pal Rider claims etc.). Basic underwriting for Life & PA applications.. Building Life… Show more I am responsible for: . Controlling Administration at Sharma Agency . Sending reports on daily basis to head office. Underwriting, Issuing, and Servicing of NBK Travel Safe Policies.. Accepting claims for different types of Products (NBK Travel Safe Claims, Generation Account Claims, Ordinary Life – Death –Claims, All Disability Claims, PA, FIP, WI, Junior Care, Child Care, Pal Rider claims etc.). Basic underwriting for Life & PA applications.. Building Life & PA application on WEBAPP.. Conservation of Sharma Agency Portfolio.. Reinstatement of Lapsed Policy.. Taking Care of Agents & Agency Persistency.. Handling Clients Issues and resolving.. Follow up with agents on Policy Movement Report (Pending Requirements). Servicing all policy owners who visit the office for any queries Show less

I am responsible for Marketing & Selling Insurance Program My responsibility includes:Looking for new clients and enlarge my database.Contact clients and fix appointments with them.Preparing Insurance proposals for Clients. I had a target of 4 policies per month and was able to reach my targets and more. I had joined "Club 52". For top producers.During the period I worked in the company I had a number of 30 policies.Professional Sales… Show more I am responsible for Marketing & Selling Insurance Program My responsibility includes:Looking for new clients and enlarge my database.Contact clients and fix appointments with them.Preparing Insurance proposals for Clients. I had a target of 4 policies per month and was able to reach my targets and more. I had joined "Club 52". For top producers.During the period I worked in the company I had a number of 30 policies.Professional Sales Training.My company` is working in:Selling Life Insurance and it is one of the largest companies in the world Show less

I was responsible for:Record Transactions to General Journal.Posting Journal entries to Ledger accounts.