Shady Sameer Email & Phone Number

El Sheikh Zaid, Al Jizah, Egypt

Dubai, United Arab Emirates

 Develop business strategies to raise customer’s pool, expand store traffic and optimize profitability.  Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.  Inventory control in keeping abreast of stocks and products levels.  Ensure high levels of customer’s satisfaction through excellent service.  Complete store administration and ensure compliance with policies and procedures.  Maintain outstanding store condition and visual merchandising standards.  Report on buying trends, customer needs, profits etc..  Propose innovative ideas to increase market share.  Conduct personnel performance appraisals to assess training needs and build career paths.  Deal with all issues that arise from staff or customers.  Additional store manager duties as needed. Job Requirements and Qualifications. Good communication and interpersonal skills.  Monthly reports concerning the activity of the shop through attending meetings.  Establish collaboration with sales outlets and other trade factors by scheduling meeting and doing presentations.  Focus sales efforts by studying existing and potential volume of dealers.  Submit activity and results reports, such as daily call reports, weekly work plans plus monthly and annual territory analyses.  Strong knowledge about the gift items and the Antiques.  Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.  Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.  Provide historical records by maintaining records on area and customer sales.  Contribute to team effort by accomplishing related results as needed.

United Arab Emirates

 Provide excellent customer service with the ability to develop meaningful and loyalclient relationships. Build and maintain client base through consistent follow-up with phone calls andthank you notes, scheduling appointments to review new product line, and inviting tostore events. Brand Ambassador, communicating features and benefits of merchandise beyond thebasics and suggestive selling techniques, to appeal to thecustomer’s needs, and ultimately generate sales. Displays an energetic and positive attitude Ability to work in a fast-paced environment and handle multiple tasks efficiently Ability to manage basic store operations: processing shipment/transfers in a timelymanner, merchandising goods on sales floor, maintaining perfect visual standards,aware of inventory/shortage concerns, communicate replenishment needs. Ability to communicate effectively with customers, peers, and management, andcreate strong partnerships with other store associates and managers tomeet customer’s needs, develop business driving initiatives, contests and events. Schedule flexibility and dependability. Contributes towards the store reaching and exceeding weekly, quarterly and annualobjectives and goals; also responsible for reaching and exceeding personal salesgoals. Partners with store management to form a cohesive team focused on creating anenergetic, exciting, innovative and approachable shopping environment. Drives the store opening and closing procedures.

Taba, Egypt

• Work in accordance with the hotel and tourism standards• Handle the daily operation for the boats trips, diving courses and the water sports activities• Arrange the customer’s deliveries.• Handle customer complaints, issues and questions.• Reservation services for all the center activities from the sales team, hotels and tourism companies• Coach, counsel, discipline and train employees.• Organize and distribute staff schedules.• Arranging and conducting staff meetings.• Help, drive, motivate, and encourage retail sales staff to achieve sales targets.

Marketing/Marketing Management, General

Bachelor Of Arts (B.A.), Library And Archives Assisting, Good Plus