Shaddy M. Saif
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Shaddy M. Saif Email & Phone Number

Guiding Customers from Onboarding to Success | Streamlining Processes, Building Lasting Client Partnerships | SaaS Implementation & Beyond at Maropost
Location: Greater Toronto Area, Canada 6 work roles 1 school
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Current company
Maropost
Role
Guiding Customers from Onboarding to Success | Streamlining Processes, Building Lasting Client Partnerships | SaaS Implementation & Beyond
Location
Greater Toronto Area, Canada
Company size
161 employees

Who is Shaddy M. Saif? Overview

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Quick answer

Shaddy M. Saif is listed as Guiding Customers from Onboarding to Success | Streamlining Processes, Building Lasting Client Partnerships | SaaS Implementation & Beyond at Maropost, a with 161 employees, based in Greater Toronto Area, Canada. AeroLeads shows a matched LinkedIn profile for Shaddy M. Saif.

Shaddy M. Saif previously worked as Software Onboarding/Implementation Consultant at Maropost and Manager, Implementation / Onboarding Department at Mkteam. Shaddy M. Saif holds Bachelor'S Degree, Petroleum Engineering, V.Good from Suez University.

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Maropost

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Profile bio

About Shaddy M. Saif

I believe in making complex processes easy and valuable for clients from day one—and I’m all about making that happen through practical, data-driven approaches that build confidence and deliver results. Over the years, I’ve developed a knack for breaking down complicated systems and designing onboarding experiences that are as efficient as they are impactful.With a focus on clear communication, cross-functional collaboration, and tailored resources, my goal is to turn every client’s experience into a success story. I’m always looking for new ways to drive value, build trust, and create processes that grow with our clients’ needs.

Listed skills include Human Resources, Job Descriptions, Training, Job Analysis, and 20 others.

Current workplace

Shaddy M. Saif's current company

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Maropost
Maropost
Guiding Customers from Onboarding to Success | Streamlining Processes, Building Lasting Client Partnerships | SaaS Implementation & Beyond
toronto, ontario, canada
Website
maropost.com
Employees
161
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6 roles

Shaddy M. Saif work experience

A career timeline built from the work history available for this profile.

Software Onboarding/Implementation Consultant

Current
Maropost

Toronto, Ontario, Canada

- Cut down onboarding time by 75%, so clients can dive in and start seeing value right away.- Built out a full set of onboarding resources—guides, tutorials, templates—that cut setup questions by 50% and help clients feel confident navigating things on their own.- Proud to say we kept 98% of accounts onboarded in 2024 as active customers by making sure their start was smooth and sticking around for support whenever needed.- Partnered with product, tech, sales, and customer success teams to implement client-driven improvements, leading to a 30% drop in onboarding-related support calls and creating a more seamless experience for our clients.- Created custom onboarding plans that got clients fully up to speed within 10 days, making sure they’re not just using the product but really getting the most out of it.

Dec 2023 - Present

Manager, Implementation / Onboarding Department

Mkteam

Toronto, Ontario, Canada

- Facilitated 400+ product demos and trial installations of Oracle Cloud solutions, showcasing tailored features to enhance client engagement.- Collaborated with clients and development teams to translate business needs into actionable product functionalities and roadmaps.- Maintained project documentation like process maps and design documents to streamline communication and teamwork.- Developed training materials to empower clients and internal teams, driving effective adoption of Oracle Cloud solutions.

Jan 2022 - Jan 2024

Implementation / Customer Onboarding Specialist

Mkteam

Toronto, Ontario, Canada

Mar 2018 - Jan 2022

Product Development And Implementation Manager

Crystal Consulting Service

Cairo, Egypt

- Led the implementation of payroll software in 12 countries, managing a team of implementers and ensuring successful go-lives for major clients.- Collaborated with technical teams to enhance software features based on customer feedback, driving product development plans and software growth.- Conducted presales demos with a 65% success rate, significantly contributing to customer acquisitions.- Recognized for developing testing protocols that achieved 100% coverage of customer cases with zero calculation errors.- Provided hands-on analysis, design, configuration, testing, trainings, implementation, and post-implementation customer support while preserving client relationships and navigating through conflict

Jul 2021 - Jan 2024

Hr Manager

Olivetta

Cairo, Egypt

Oct 2016 - Feb 2018
Team & coworkers

Colleagues at Maropost

Other employees you can reach at maropost.com. View company contacts for 161 employees →

MJ Mukund Jadhav Mukund Jadhav Colleague at MaropostPune, Maharashtra, India View → AL Aradhana Lalotra Aradhana Lalotra Colleague at MaropostChandigarh, India View → RS Rajanbir Sandhu Rajanbir Sandhu Colleague at MaropostSahibzada Ajit Singh Nagar, Punjab, India View → PS Priyanka Sharma Priyanka Sharma Colleague at MaropostChandigarh, India View → AS Ankit Sharma Ankit Sharma Colleague at MaropostChandigarh, India View → CB Cassandra Bauer Cassandra Bauer Colleague at MaropostSunshine Coast, Queensland, Australia View → ST Sjoerd Ten Cate Sjoerd Ten Cate Colleague at MaropostAustralia View → RK Rohan Khatri Rohan Khatri Colleague at MaropostIndia View → AK Anna Kowalska Anna Kowalska Colleague at MaropostPoznań, Wielkopolskie, Poland View → TV Tanya Verma Tanya Verma Colleague at MaropostChandigarh, India View →
1 education record

Shaddy M. Saif education

  • Suez University
    Suez University
    V.Good
FAQ

Frequently asked questions about Shaddy M. Saif

Quick answers generated from the profile data available on this page.

What company does Shaddy M. Saif work for?

Shaddy M. Saif works for Maropost.

What is Shaddy M. Saif's role at Maropost?

Shaddy M. Saif is listed as Guiding Customers from Onboarding to Success | Streamlining Processes, Building Lasting Client Partnerships | SaaS Implementation & Beyond at Maropost.

Where is Shaddy M. Saif based?

Shaddy M. Saif is based in Greater Toronto Area, Canada while working with Maropost.

What companies has Shaddy M. Saif worked for?

Shaddy M. Saif has worked for Maropost, Mkteam, Crystal Consulting Service, Olivetta, and Microsoft Student Partner.

Who are Shaddy M. Saif's colleagues at Maropost?

Shaddy M. Saif's colleagues at Maropost include Mukund Jadhav, Aradhana Lalotra, Rajanbir Sandhu, Priyanka Sharma, and Ankit Sharma.

How can I contact Shaddy M. Saif?

You can use AeroLeads to view verified contact signals for Shaddy M. Saif at Maropost, including work email, phone, and LinkedIn data when available.

What schools did Shaddy M. Saif attend?

Shaddy M. Saif holds Bachelor'S Degree, Petroleum Engineering, V.Good from Suez University.

What skills is Shaddy M. Saif known for?

Shaddy M. Saif is listed with skills including Human Resources, Job Descriptions, Training, Job Analysis, Screening, Strategic Planning, Strategic Hr, and Interviews.

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