Shae Buroker Email & Phone Number

East Lansing, Michigan, United States

Webberville, Michigan, United States

• Assisted in managing 5 stores in Michigan with varying volume levels by shadowing peer advisor to gain expertise in company processes while finding my managerial style.
• Conducted 2-3 store evaluations daily and provided constructive feedback to store managers, directly improving store image and performance.
• Enhanced divisional compliance with storewide recall process by researching and implementing solutions to improve staff knowledge; presented findings to managers and directors, receiving praise for the project.
• Gained expertise in ALDI interview process by shadowing then conducting 10 consecutive interviews with prospective employees to assist in recruiting talent aligned with ALDI’s values.

Dixboro, Michigan

• Handled and allocated cash drawer by counting cash every five hours to ensure error-free transactions
• Greeted customers in a friendly and professional manner, ensuring every interaction is personal to each customer by recognizing and meeting specific needs
• Attended bi-weekly mandatory meetings to improve service principle and problem-solve as a team, resulting in recognition of our hospitality through reviews and magazines
• Perfected company’s products subject to frequent change by spending an hour a week studying various menu items to upsell to customers

Northville, Michigan, United States

• Regulated pool deck by enforcing strict rules and constantly scanning pool to ensure safety of 50+ members
• Led team of 10+ lifeguards by making sure routine duties were met every 15 minutes and demonstrate relationship management to build trust and rapport with management
• Maintained clean recreation room by preparing supplies for member use, ensuring high member satisfaction resulting in positive feedback from end-of-season surveys

Canton, Michigan, United States

• Engaged with and led players with ages ranging from 3-10 years old by utilizing communication skills and positivity resulting in a pay increase due to positive job performance
• Planned and executed drills and games applying creativity to fill a two-hour block
• Set up and cleaned field equipment before and after sessions in a timely manner to allow for smooth transitions between groups