Shae Moore Email & Phone Number

Chester, SC, US

Charlotte, North Carolina, United States

• Respond to billing inquiries and handle customer’s high bill complaints.
• Handle credit negotiations such as setting customers up on payment agreements or extensions.
• Report electric and gas emergencies and outages.
• Refer customers to a network of agencies able to provide financial assistance.
• Open and close accounts at request of customer.
• Experience with CSS, CRM such as salesforce and TLO.

Pineville, North Carolina

• Motivates and inspires the associates to build Brand loyalty and create a positive store environment for both internal and external customers.
• Models, encourages, and demonstrates exceptional customer service behaviors while on the sales floor and maintains high standards throughout the store while ensuring.
• Support the Store Manager in executing and maintaining the overall inventory management strategy.
• Participates in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll.
• Modifies schedule based on business climate and processes payroll weekly.

Concord, North Carolina, United States

• Supervised daily class functions for a group of children.
• Assessed each child's developmental needs on an ongoing basis.
• Implemented lesson plans and daily schedule in accordance with the Primrose Balanced Learning® curriculum and programming.
• Utilized positive reinforcement techniques to improve student performance and reported results.

Charlotte, North Carolina

• Implement existing lesson plans in a manner that ensures the integrity of academic time and motivates students to learn and participate.
• Maintain classroom control that fosters a safe, positive environment for all students and staff in accordance with Kelly Services, school, state, and all applicable laws and regulations.
• Ensure adequate supervision of students and the classroom environment to assure the health, welfare, and safety of all students.

Orangeburg, South Carolina

• Coordinated annual youth summer camp, by gathering and analyzing cultural, educational, social and demographic data about the community to guide local program development.
• Encouraged youth participants to get involved in social, recreational and other therapeutic activities to enhance interpersonal skills and develop social relationships.
• Supervised staff consisting of 20 employees and over 70 youth participants.

Orangeburg, South Carolina

• An academic enrichment program, aimed to enhance the educational mind of children in the Greater Orangeburg Community.
• Co-managed and facilitated the daily operations of camp.
• Organized, lead, and promoted interest in educational and recreational activities such as arts and crafts, tutoring, community service, and social learning.
• Implemented reading and writing workshops to increase student literacy and support school reading programs.

Orangeburg, South Carolina

• Promoted language development skills through reading and storytelling.
• Encouraged good behavior by using the positive reinforcement method.
• Addressed behavioral and learning issues with parents and educational management staff.

Chester, South Carolina

• Provided customer service by assisting customers with purchases as well as resolving service or billing complaints, solicited sale of new or additional services or products.
• Collected deposits and payments from customers, responsible for nightly bank deposits.

Charlotte, North Carolina Area

• Assisted guests with making purchases by answering questions and responding to customer needs.
• Maintained order of assigned retail location by cleaning, stocking, and displaying goods.

Bachelor Of Science (Bs), Family And Consumer Sciences/Human Sciences Communication, 3.0 Gpa

• 2014-15 President - University Village Outreach Club • 2013-14 Vice President - University Village Outreach Club • 2013-14 Miss.

High School Diploma