Shae Stephens Email & Phone Number

Roanoke, VA, US

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Charlotte, NC

Monitored all reporting/KPIs to identify areas of opportunity for sales including product placement, customer engagement, store cleanliness, etc.Oversaw the Women's department, and had two ASM direct reports for the Men's, Kid's, and Baby departments.Maintained healthy staff morale by creating a fun environment with a high level of employee.

Charlotte, North Carolina

Established personal connections with customers, exceeding customer service expectations and increasing sales. Focused on driving our brand credit card enrollments by consistently coaching and training new and tenured associates. Trained store personnel on the company's products, services, customer service, and appreciation.Executed company policies.

New York, New York

Was part of the team that opened Old Navy in Times Square, the #1 Flagship store within Gap, Inc. Assisted in hiring and training a sales staff of 600 associates & leads.Oversaw all business aspects of the Boys & Girls departments, including Merchandising, Replenishing, Training/Developing my team, etc.Utilized store reporting/KPIs to determine areas of.

Charlotte, North Carolina

Hired as part of the management team to open a new store in Charlotte's #1 Mall.Oversaw all business aspects of the Men's and Boy's departments, including Merchandising, Replenishing, Training/Developing my team, etc.Utilized store reporting/KPIs to determine areas of opportunity for merchandising to increase sales and gross margin.Maintained high visual.

Charlotte, North Carolina

Gained multi-store management skills, overseeing 2 stores after the loss of many leaders in the district.Supervised two teams of around 20 employees including 3 Assistant Managers.Increased sales by an average of 14% year over year.Was recognized by senior leaders for my sales conversion for our branded fragrance line.

Hendersonville, NC

Assisted with the management of day-to-day operations within a rue21 store.Gained experience in visual merchandising. Was in-charge of merchandising the entire store including, Men's Women's and Accessories.Helped train and develop associates, demonstrated excellent customer service, and ensured compliance with all company policies and procedures.

Mooresville, North Carolina

Assisted with the management of day-to-day operations within a rue21 store to boost in-store gross margin. Helped train and develop associates, demonstrated excellent customer service, and ensured compliance with all company policies and procedures.

Provided account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, selling cashier's checks, traveler's checks, and series e bonds. Referred customers to other bank services by asking and answering questions in person or over the phone.

Provided customers with an optimal shopping experience. Drove sales by engaging with every customer, keeping the product clean and organized, and assisting management in daily routines.