Shae Yates Email and Phone Number

Highly professional with over ten years of expertise in making strategic data driven decisions using business, system, and process data. Successful manager of programs and projects with multiple competing demands Technology Infrastructure, Release and Deployment, Service Management, Application Lifecycle : Focus on Deployment/Implementation and Test Environments; Certified Scrum Master Corporate Real Estate: New Builds and Decommission of Infrastructure and Hardware Lean Six Sigma: Green Belt Certified, pending Black Belt Certification Process Engineering and Improvement : ITIL, ITSM, CMMI, PMM, Agile, BPM·Catalyst for change while garnering a holistic view of business strengths and weaknesses·Dependable and accurate in carrying out responsibilities to a successful conclusion ·Confident in highly complex situations ·Efficient and driven toward process strategy development·Meticulous communicator with excellent interpersonal and negotiation skills