Lashae Green Email & Phone Number

Haifa, IL

Warren, MI, US

• Driver Management:
• Manage company DOT compliance within operational area to ensure the safe operation of commercial motor vehicles including drug and alcohol testing, driver log management, truck inspections, medical certificates.
• Maintain awareness of Driver movements through regular communication and to manage and adapt to delays and/or issues on the road
• Coordinate business with Drivers and customers of the Company to optimize revenue for the Company, minimize transit time, and satisfy customer needs
• Identify and categorize tasks as pre-pulls, street turns, drops, pulls, drop and hooks and ensure they are accurately recorded in Company system.US Customs and Equipment Compliance:
• Utilize rail/port websites to track whereabouts and timing of any and all relevant equipment

Marseille, FR

• Perform as the liaison between the company and 3PLs
• Assign, monitor and reconcile work orders for door collection and delivery
• Act as the project manager for newly onboarded contracts and agreements with trucking companies while assessing risks
• Dispatch and coordinate the completion of movements on time within scope and within budget through track and tracing

Atlanta, GA, US

• Subject Matter Expert on all products, services and marketing campaigns in order to meet a monthly sales quota
• Attentive and super responsive to customer inquiries
• Share best practices through peer coaching, development and mentorship
• Utilize consultive sales techniques in order to maximize revenue

Atlanta, GA, US

• Analyze a problem and determine the best solution with minimal input
• Troubleshoot and research all user problems, and resolve their issues
• Demonstrate professional communication and interpersonal skills in order to successfully assist customers from all backgrounds
• Meet expected volume thresholds for calls, chats and tickets
• Communicate with customers via multiple platforms including, but not limited to telephony, video, data streaming and messaging

Northbrook, IL, US

• Develop and calculate suitable plans based on clients' and business needs
• Resolve client inquiries and complaints
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Generate leads through research and analyzing statistics
• Process claims and time-critical insurance needs
• Outsourced ineligible clients using various insurance vendors

Chevy Chase, MD, US

• Monitor a high volume of randomly selected calls in order to ensure accuracy based on laws, company guidelines and high level customer service
• Identify quality behaviors and trends leading to errors in addition to creating action plans to reduce future errors
• Monitor randomly selected calls in order to ensure high-level accuracy
• Identify quality behaviors and trends that lead to errors in addition to creating action plans to reduce and take action on the common errors after identifying the root cause
• Serve as the subject matter expert to agents, supervisors and managers
• Prioritized duties on a daily basis in order to complete audits on a time efficient manner

Chevy Chase, MD, US

• Perform basic math skills in order to review monthly insurance premiums
• Protect customers assets by educating customers on GEICO's full line of insurance products
• Exceed the GEICO typing skills standard of 50 words per minute
• Multi-task through various insurance systems

Mathematics

High School

Business Administration And Management, General