Defines organizational storytelling by providing vision, oversight, and implementation for interpretation, exhibit, and communications projects for network of 12 historic sites sharing 400 years of Connecticut history.

Provides inspiration and vision for all program, exhibit, interpretation, education, and visitor engagement elements of the historic sites owned and operated by Connecticut Landmarks. Delivers innovative, audience-focused content that inspires civic engagement, advances social justice, fosters community dialogue, and celebrates the diverse history of Connecticut. Plans and supports implementation strategies for delivering a broad range of creative programs, events, and exhibits that advance Connecticut Landmarks’ mission and brand, expand community partnerships, and encourage deeper engagement with diverse audiences.

Managing exhibit development process for 4 historic house museums spanning 400 years of history in Connecticut, working with internal and external stakeholders to meet needs and support the visitor experience.Developing interpretive plan for Palmer-Warner House in East Haddam, one of the first historic house museums in the United States to focus on interpreting LGBTQ history.Assists with dialogic interpretation training in accordance with guidelines from the International Coalition of Sites of Conscience.Administers IMLS grants and grants from other foundations, including interim reporting, evaluation, budgeting, etc.

Imagined and implemented public programs, tours, and excursions onsite at the New York Transit Museum and offsite in locations around New York City.Developed relationships with thought leaders, transit workers, cultural organizations and museum members to strengthen programming and deepen engagement.Supported marketing and outreach efforts and sat on social media committee.Managed web listing and ticketing system for programs, tours, and excursions.Assisted membership and development departments in creating opportunities for member stewardship and fundraising through program incentives.

Wrote social media posts to drive traffic to company website and articles featuring the company, as well as encouraging engagement with original content.Created and managed recurring online campaigns such as #DigitalImprov, and fostered social media participation during live events such as the International #MuseumMashup.Designed graphics and informational materials for print and digital use.

Conducted research, synthesized information, wrote documents, presented reports, managed processes, & facilitated workshops for clients engaged in the process of developing new strategic, cultural, & facilities plans.

Oversaw all public programming for the Museum of Alabama.• Grew programming initiatives throughout the organization to serve nearly 4,000 participants.• Continuously supported & administered a monthly brown-bag lunch lecture series.• Managed long- & short-term program plans: defined goals, crafted project timelines, & worked with inter-departmental teams to increase public access to collections.• Applied for & administered grants to fund programming.Supported & created publicity initiatives for upcoming programs.• Designed & produced printed materials, including signage, posters, programs, & worksheets• Researched & wrote content for social media.Developed internal & external partnerships to create new programming.• Ran a monthlong city-wide Archives Crawl in October 2014 • Hosted events in partnership with organizations including Alabama Public Television & the Southern Literary Trail.• Worked with curators to identify opportunities for temporary exhibits, select items for exhibit, create interpretive text, install displays, develop programs & design publicity materials.Gave tours of the Museum of Alabama to members of the public & to schoolchildren, more than 11,000 of whom visited the museum each spring.

Managed interdisciplinary teams of designers on projects at a variety of scales.• Created detailed calendars & project plans to communicate deadlines, workflows, contingencies, & meeting strategies internally & to clients.• Developed budgets & managed resources to ensure project completion within budget.• Tracked production of design elements, assets, & documents.• Reported to company leadership team on project status & planning.• Supervised freelancers & interns while managing human resourcing across departments.• Conducted research, organized content, & wrote & copy-edited documents.Planned & ran large-scale public events with the ESI Games initiative.• Cofounded the Come Out & Play Family Field Day, which grew from 800 participants in its inaugural year to more than 1100 the next.• Supported team creating the Food for Thought Truck as part of Park(ing) Day 2012. Documented internal processes to improve workflows & information management.

Provided logistical support, planning, and implementation for experience designers.

Conducted content & user-experience research for interactives in museum galleries & online.• Assisted during focus groups with museum stakeholders & community members.• Created object lists for exhibition & catalogued photos & ephemera.• Contributed to several registries now accessible at https://registries.911memorial.org/• Presented research to exhibitions team & assisted during focus groups with museum stakeholders.

Prepared information, tracked budgets, and facilitated communication between participating camp groups and field trip venues for Harbor Camp program.• Increased camper participation by 25% to serve nearly 1000 youth.Created and distributed first version of SPLASH!, a guide to waterfront educational opportunities for schools, camps and families at sites throughout the New York City area.

• Provided front-line visitor service, including tours and gift shop sales, to international and local visitors.

• Worked with volunteers to interpret exhibits related to human evolution, anatomy, and live animals.

Piloted multi-visit program with a community youth organization.• Developed gallery activities, conducted front-end & summative evaluations, & documented project.

Provided teacher support in a first-grade classroom at a public elementary school.Created curricula & provided one-on-one & small group tutoring to improve literacy for students in first through fifth grades.Organized service projects for AmeriCorps members & local youth at sites citywide.Named Member of the Year for 2007-2008 program year.