Shaelyn Ronzi Email & Phone Number

East Lansing, Michigan, United States

-Develop and execute a comprehensive points system to incentivize and recognize members for their participation, leadership, and contributions to the sorority.-Oversee the implementation of membership requirements, ensuring adherence to national and local guidelines while fostering a supportive and inclusive environment.-Collaborate with executive board members to create and manage programming that aligns with the sorority's values and mission.-Conduct regular evaluations of members' progress in meeting requirements and provide constructive feedback to support their personal and professional development.-Facilitate workshops and training sessions to educate members on sorority policies, values, and expectations.

East Lansing, Michigan, United States

-Managed accounts payable and utilized database to code department transactions. -Communicated in an effective manner so that others can understand complex financial policies.-Held peers accountable for financial responsibilities of membership by utilizing in person conversations and following through with the organizations delinquency policy. -Developed and executed chapter financial educational programming for 204 members.-Ensure resident safety through regular education on facility policies and procedures.-Communicated on maintenance concerns through weekly meetings with property manager.-Oversaw day-to-day operations of 48 facility beds, ensuring their cleanliness and maintenance.-Mediated interpersonal conflict among residents.-Collected fully executed housing agreements to fill a capacity of 48 open spaces.

Birmingham, Michigan, United States

-Provide general administrative support to salon manager and owner as needed-Prepare financial reports, track salon revenue, expenses, and performance metrics-Encourage product sales by educating customers on available products and services along with their benefits-Coordinate and manage staff schedules to ensure adequate coverage and effective use for both staff and clients-Develop strategies to enhance client satisfaction and loyalty, including loyalty programs or referrals. -Train new employees, using a training manual including salon procedures and satisfactory customer service

Birmingham, Michigan, United States

-Greet clients and ensure a satisfactory salon experience -Manage appointment bookings, rescheduling, and cancellations using salon software Meevo-Handle cash transactions, process payments, and deposit cash from drawer daily-Promptly and professionally answer phone calls, emails, texts, etc. -Collaborate with other front desk receptionist and salon stylists as needed

Advertising Management & Sales Leadership Minor, Junior

Activities and Societies: Alpha Phi Global Sales Leadership Society Greeks in Advertising Marketing Entrepreneurship & Sales (GAMES)

Higher National Diploma