•Development of SOPs and related documents to ensure quality, consistency and transparency in decisions and actions taken by the HO/RO which are to be implemented throughout PAKISTAN.•Development of frameworks and related material for schools for self-review to ensure acceptable level of operational quality is maintained. •Develop and execute a comprehensive quality assurance strategy for franchise-operated schools.•Ensure franchise schools comply with all relevant regulatory requirements and accreditation standards.•Design and implement assessment and evaluation processes to monitor school performance.•Develop and deliver training programs for school staff on quality assurance standards and practices.•Support school leaders in implementing continuous improvement initiatives.•Act as a gatekeeper between the ROs and Legal Dept. for drafting of all legal documentation (MOUs, agreements, addendums etc.) •Custodian of legal documentation (MOUs, agreements, addendums etc.) related to campuses for three regions. •Pre & Post visits of potential sites identified by the Sales department to assess their suitability for opening a school according to the approved criteria. •Campus evaluation visits as per plan•Write reports on the prescribed format for review and subsequent approval/disapproval by the respective Regional Head. •Conduct and prepare reports and presentations after data analysis. •Communication with internal departments of TSS•Responsible for changes to be made in address, telephone number, email etc. on TSS website for schools •Establish and communicate clear quality standards and benchmarks.•Maintain accurate records of quality assurance activities and outcomes.•Collaborate with franchisees to address quality-related challenges and provide solutions.•Effective safekeeping of documents in custody of QA.•Ensuring consistent implementation of SOPs through effective monitoring

Program Planning and Development:•Develop program strategies and action plans in line with the organization's mission and vision.•Conduct thorough needs assessments and research to identify program gaps and opportunities.•Collaborate with stakeholders to define program goals, objectives, and key performance indicators (KPIs).•Create detailed program plans, including timelines, budgets, and resource requirements.•Ensure that programs comply with legal, ethical, and funding requirements.Program Implementation and Monitoring:•Oversee the implementation of programs, coordinating with project teams and partners.•Monitor program progress, tracking milestones, deliverables, and outcomes.•Conduct regular program evaluations and impact assessments to measure effectiveness.•Identify and address any issues or challenges that arise during program implementation.Stakeholder Engagement and Partnership Management:•Build and maintain relationships with relevant stakeholders, including government agencies, community groups, and funding organizations.•Advocate for the organization's programs and initiatives to raise awareness and secure support.Financial and Resource Management:•Develop program budgets and ensure effective financial management.•Monitor program expenditures and ensure compliance with budgetary constraints.•Identify potential funding sources and assist in grant proposal writing and fundraising efforts.•Identify training and capacity-building needs for program staff and implement appropriate initiatives.Documentation/Registration/Affiliation.•Networking and building professional relationships with members of the institution and the community including maintaining long-term relations with the educational community.•Consider all aspects of under construction College/University building and provide necessary feedback to head office as per regulatory requirements

• Responsible for consolidating the data received from the districts against their respective activities and entering this data into the system.• Collect monthly service data from the field of the ongoing projects.• Oversee quality of project specific data.• Develop templates / forms to collect, review and analyze primary data from cohort facilities in the districts. • Ensure to collect data on standardized tools including data validity, integrity, precision, reliability, and timeliness of the collected data and enter in the relevant database• Provide timely feedback to the intended stakeholders.• Contribute towards implementation of quantitative/qualitative assessments, evaluations and sample surveys.

Relationship Building. Developing strong working relationship with key banks & MFIs. Particularly with commercial banks, Islamic banks financial institutions committed to serving women and smallholders.Product Development.Support Banks and MFIs to develop financial services and product that benefit smallholders and increase women's access to credit.Business Planning.Access partners to identify an address gaps address gaps in business planning and improve their financial record- keeping and creditworthiness.Technical Support.Provide technical support for loan application by partners seeking to expand their services and out reach to small holders.Support technology firms and agrodealers to develop creative credit, leasing and payment plans that benefit small holders.Mobile Money Transactions.Investigate the feasibility of incorporating mobile money into business plan of supply side partners and demand side partners.

Position Title: Regional Program Manager.Organization: HASHOO Foundation.Tenure : 01st Feb 2018 to date.Location : Lahore, Pakistan.Responsibility as Regional Program Manager.Operations.Oversee overall administrative matters of Regional Office and its tertiary offices in the region. Delegation of task/assignments to staff related to administration and financial affairs. Effective management of Human, Financial and other Resources of the Regional Office. Coordination.Close coordination and improve linkage with all stakeholders including government. Financial Administration.Oversee financial matters and ensure judicious use of resources. Preparation and submission of budget, and submission of financial reports to core office.Capacity Building Planning.Develop policies and systems for effective management of Regional Office to ensure smooth functioning of systems in place. Supervision, guidance and support to all staff for completion of tasks/assignments. Ensure implementation of policies and procedures. Close coordination and liaison with CORE Office.Activity Reporting.Provide accurate and timely activity based reporting as project SOPs weekly, monthly, quarterly etc. Provide informative timely and effective presented written reports /numerical data as required.

Position Title: District Manager. DFID School Construction Project. Organization: IMC World Wide.Tenure : 13th August 2015 to date.Location : Faisalabad, Pakistan.Responsibility as District Manager.Internal /External Stakeholder Relationship Management. Establish good interpersonal relationship with in the Schools Support Team (SST).Proactively build effective working relationship with District Education Office. (DEO). Create win win environment by gaining agreement from partner before taking partnership-oriented actions.Team Management.Professionally oversee and evaluate members of SST by collating and providing analysis about performance back to team and management. Help SST members to analyze their work e.g. in relation to their time management skills and their attention to details. Provide effective administration of all Human Resources Management elements of the SST, including training and performance management.Financial Administration. Authorization of all SST cash payments transaction. Staff advances, travel allowances, per Diems and petty cash transaction (with in set project parameters.Capacity Building Planning.Ensure SST specialist use Capacity Assessment and Training Needs Analysis tools to identify project related training gaps ,including Cross Cutting elements of ,PTC,SC CCSI ,Contractor, School Support Team and DEO. Ensure Capacity Building Plans are compiled scheduled and agreed with SST Specialist for Addressing identified capacity gaps amongst all customer groups and SST specialist.Activity Reporting.Provide accurate and timely activity based reporting as project SOPs weekly, monthly, quarterly etc. Provide informative timely and effective presented written reports /numerical data as required.

Responsibility as Implementation & Coordination Specialist.CAPITAL IMPROVEMENT & ASSET MAINTENANCE.Three Year rolling and integrated Development and Asset Management Plans implemented by each City District Government (CDG) for area within its ‘city’ boundary.FINANCIAL REPORTING & PROCUREMENT PROCEDURES.Monitor procurement performance practices operational in CDGs through implementation of the provincial procurement rules.INTER-GOVERNMENTAL FINANCE SYTEM.Reporting of flow of funds to CDGs and city entities, at the CDG level.REVENUE COLLECTION SYSTEM.Improvements in Own Source Revenue (OSR) collection systemsBOUNDARY ALIGNMENT.Boundary of “city” area adopted by each city and its entities as the spatial planning and service delivery areaPUBLIC DISCLOSURE OF INFORMATION.Public Disclosure and Access to Information mechanism operationalized.Accountability. Effective and transparent feedback and grievance redress mechanisms operationalized.

Responsibility as Program Manager Micro Finance.STRATEGIC LEADERSHIP.Provide strategic leadership to the PRSP’s Micro Finance Program. Developing strategic business plans & financial projection aiming for sustainability of PRSP, operational & financial sustainability.OPERATIONS.Monitor & Evaluation of Microfinance program in accordance with organizational policies to minimize risk and sustainability to have smooth operations in line with mission and vision of PRSP.Representing PRSP at different national forums and training.Liaison with senior management of Donor Agencies for smooth operation on behalf on my organization.Initiated revision of Credit Policy, as requested by field staff for smooth operation.PORTFOLIO MANAGEMENT.Responsible for handling UBL Credit Line of PK Rs 500 Million with total revolving loan Portfolio of Rs ONE Billion.MICRO INSURANCE.Managing Insurance Program of PRSP’sborrower’s in19 districts of Punjab, initiate change in insurance policy which led to increase in 25% saving for our insurance plan.CREDIT BUREAU.Focal person for Credit Bureau at PRSP which is being implemented jointly by Pakistan Micro Finance Network (PMN) and the State Bank of Pakistan.SOCIAL PERFORMANCE MANAGEMENT.Focal person for Social Performance & Client Protection at PRSP for reporting to (PMN).REAL-TIME ONLINE MIS.Coordinated with MIS section for migration of OLD MIS Data Base to the New Real time Credit MIS, this activity, included validation of borrowers, names, their O/D balances, opening & closing balances from 1998 to 30 April 2011.Total amount disbursed, recovered and OLP to the cutoff date, of all districts in Punjab.CAPACITY BUILDING.Under taking regular staff training with special focus on Credit Appraisal Techniques to help our field staff, in screening process for financing, to ensure the quality, of loan portfolio for healthy repayment rate.

OPERATIONS:Heading Micro Finance operations at head office level. Monitoring overdue, PAR to ensure Portfolio quality.As a coordinator my main responsibility was to explore new areas to increase Bunyad’s outreach to other parts of Punjab.Operational Management and supervision of the above two projects focusing sustainabilitySOCIAL MOBILIZATION.Social mobilization of communities for promotion of saving habits for formation of their capital. Holding FDGs with communities at the grass root level to get primary information from the loanees and to over- come any obstacles regarding the product and services. MONITORING OF NON-FORMAL SCHOOL (NFE).Strategic Planning and Monitoring of None Formal Schools (NFE) of ILO Project for Carpet weaving, child labor in soccer ball and in surgical instruments.CAPACITY BUILDING.Holding FDGs with communities at the grass root level to get primary information from the loanees and to over- come any obstacles regarding the product and services.Conducting training need assessment (TNA) for the communities and staff to enhance their existing skill, which indirectly leads to improved house hold income.LINKING COMMUNITIES.Establishing linkage between rural community and local market.Introducing value addiction concept, which helps them to improve the quality of their product, whichenables them to fetch better price.REPORTING.Submission of project progress reports to the donor agencies mainly comprising of,• Quarterly Progress Report. QPR.• Statement of expenses.SOE.• Credit and Enterprise Development report.CED• Human and Institutional Development report.HID.All the above activities carried out in the areas given below:Sailkot, Hafizabad, Shiekhupura, Shadara ,Natt, Bagriya, Muzaffargurah, Shujabad, Kabirwala, Arifwala, Jampur,andBahwalnagar,DGKLayyah,

As a Sales Officer, I had to meet my monthly/weekly sales targets for which prospective clients were selected and then worked on.