Under the supervision of Project Director and Manager my role is to ensure proper planning and execution of project activities in Sindh region; Trainings, Budgeting, Managing Grants, Monitoring Outsourced Programs, SMEDA One Window Services (Business Registrations), One to One Consultancy, Youth Entrepreneurship Program (YEP), ToTs, Research, Knowledge and Information Sharing, Data Quality Assurance, etc. Liaison with Chambers, Associations, Universities, Trainers/Experts/Consultants, SMEs and… Show more Under the supervision of Project Director and Manager my role is to ensure proper planning and execution of project activities in Sindh region; Trainings, Budgeting, Managing Grants, Monitoring Outsourced Programs, SMEDA One Window Services (Business Registrations), One to One Consultancy, Youth Entrepreneurship Program (YEP), ToTs, Research, Knowledge and Information Sharing, Data Quality Assurance, etc. Liaison with Chambers, Associations, Universities, Trainers/Experts/Consultants, SMEs and vendors for the proper and timely execution of planned activities. Assist in policy documents, contracts, and agreements, manage social media accounts, design printing material for marketing (flyers, standees, posters etc.). Support in performing overall routine project-related tasks and activities, facilitating in achieving set targets and implementation of short- and long-range goals. Show less

I was responsible to respond promptly to customer inquiries and to provide accurate, valid and complete information by using the right methods/tools within the time limits. Process customer account orders, forms, applications, and requests. Attended clients on the company’s premises to resolve their queries and provide support. Follow up with customers to ensure resolution. Kept records of customer interactions, transactions, comments, complaints and file documents. Followed communication… Show more I was responsible to respond promptly to customer inquiries and to provide accurate, valid and complete information by using the right methods/tools within the time limits. Process customer account orders, forms, applications, and requests. Attended clients on the company’s premises to resolve their queries and provide support. Follow up with customers to ensure resolution. Kept records of customer interactions, transactions, comments, complaints and file documents. Followed communication procedures, guidelines and policies.Ensured customer satisfaction and provide professional customer support. Apart from these responsibilties I was also designed and managed the company's social media posts. Show less

Opened clients' accounts and provided accurate, valid, and complete information. Took customers' orders via calls/emails and ensured timely execution. Kept customer records. Maintain track of all customer complaints, follow up with operations, and ensure that they are resolved. Worked with the marketing team to create schemes that create a brand image & manage the company’s social media pages.

Managed centre operations and provided leadership in strategic and operational planning. Followed strategies shared by the support office and lead the development of centre initiatives, and improvements for the effective delivery of centre programmes and services. Ensured quality teaching and student well-being. Also supervised the staff professional development, student enrolment and manpower requirements for the centre. Kept track of all the financials and ensured that every detail is updated… Show more Managed centre operations and provided leadership in strategic and operational planning. Followed strategies shared by the support office and lead the development of centre initiatives, and improvements for the effective delivery of centre programmes and services. Ensured quality teaching and student well-being. Also supervised the staff professional development, student enrolment and manpower requirements for the centre. Kept track of all the financials and ensured that every detail is updated in arena’s portal. Show less

Overseeing the development and delivery of workshops, seminars, and other events in Sindh region. Program planning, budgeting, and execution, program monitoring, evaluation, and research, knowledge and information sharing, data quality assurance. Scheduling and attending meetings, creating agendas, taking minutes. Coordinated with partner organizations (KATI, PAAPAM, PHMA, PAKSEA, JUW, KITE, IBA, FPCCI, KWCCI, WCCI, MUET etc.) and SMEs to execute training programs. Prepared reports. Presented… Show more Overseeing the development and delivery of workshops, seminars, and other events in Sindh region. Program planning, budgeting, and execution, program monitoring, evaluation, and research, knowledge and information sharing, data quality assurance. Scheduling and attending meetings, creating agendas, taking minutes. Coordinated with partner organizations (KATI, PAAPAM, PHMA, PAKSEA, JUW, KITE, IBA, FPCCI, KWCCI, WCCI, MUET etc.) and SMEs to execute training programs. Prepared reports. Presented SMEDA services and PMYBL scheme on different platforms. Show less

Worked as a key focal point/person to support and lead the implementation of project. My core responsibilities was to prepare, facilitate, monitor, evaluate and document training programs and activities conducted under the Project. Scheduled all the activities and prepared budgets. Coordinated with the institutes, trainers, UNDP, and SMEDA team for smooth implementation of activities. Coordinated with field coordinators and oversee their activities. To make sure tasks were conformed with the… Show more Worked as a key focal point/person to support and lead the implementation of project. My core responsibilities was to prepare, facilitate, monitor, evaluate and document training programs and activities conducted under the Project. Scheduled all the activities and prepared budgets. Coordinated with the institutes, trainers, UNDP, and SMEDA team for smooth implementation of activities. Coordinated with field coordinators and oversee their activities. To make sure tasks were conformed with the timelines and completed on time. Collecting, compiling, and reporting results of evaluation, attendance, and training data. Show less

• Markups Calculation of running finance• Verification of Bank Guarantees• Preparation of Stock Report