Shafaque Qureshi Email & Phone Number

Houston, Tx, Us

United States

Houston, Texas, United States

-Oversee the financial management of the organization- Maintain accurate financial reports including income, expenses, and budgets- Prepare financial reports and present them to the organization's members- Develop and implement financial policies and procedures- Manage banking, invoicing, and payment processes- Collaborate with other officers to ensure financial transparency and accountability

Houston, Texas, United States

• Assisted students in completing classroom assignments, homework, and projects, resulting in a 15% improvement in grades and a 20% increase in student engagement.• Proctor and score various tests and assessments, as well as maintain student records and files• Attend meetings and training sessions as assigned, in order to remain up-to-date with the latest teaching methods and technology and a 20% increase in student engagement.• Administered and scored various tests and assessments, ensuring accuracy and timely completion• Maintained student records, attendance, and files, resulting in improved organization and record-keeping.

Mumbai, Maharashtra, India

• Monitored and managed network operations remotely, ensuring network stability and minimizing downtime.• Achieved 100% uptime on critical systems and resolved 90% of all faults within the SLA timeframes.• Ensured network stability and minimized downtime by monitoring and managing network operations remotely. • Assigned troubleshooting tasks by allocating the fault tickets created by the system.• Maintained network stability through continuous monitoring and took proactive measures to analyze concerns for priority clients, ensuring prompt resolution.• Developed, enforced, and managed all global Service Desk protocols and procedures to optimize operations.• Performed additional tasks as assigned based on business needs. • Created tickets for network maintenance tasks at the customer and carrier levels, and managed alarm suppression for maintenance tasks.• Efficiently resolved network issues with customers and carriers worldwide via phone calls and emails within the SLA timeframes

Mumbai

• Built, maintained, monitored, and troubleshot both production and non-production LAN/WAN Unix Infrastructure to ensure optimal performance and minimize downtime• Configured, monitored, and installed SDWAN to improve network efficiency and reliability • Installed and configured Cisco Routers (4200,4400 Series), and Switches (2960-L catalyst) to support network operations• Played an active role in managing Lavelle Network SDWAN devices and SDWAN technologies to optimize network performance• Took charge of Nomus Modem Configuration, Password Recovery & IOS Upgrade to enhance network security and maintain compliance

Mumbai, Maharashtra, India

• Executed tasks such as recovering routers, configuring Cisco switches (3560, 24 port), and setting up Cisco routers (2900 and 3600)• Managed network design, implementation, and monitoring, as well as network maintenance• Configured VLANs and resolved troubleshooting issues promptly.

Master'S Degree, Cybersecurity, 3.906

Activities and Societies: Women in Cybersecurity International Society of Automation Project Management Principles Principles.

Master'S Degree, Information Technology

Advanced Computer Networks Data Mining Embedded System Ethical Hacking

Bachelor'S Degree, Information Technology