Shafeeq Ahamed M Email and Phone Number
Accomplished Software Engineering Leader with over 20 years of experience driving innovation and excellence in the tech industry. Specializes in Conversational AI, Generative AI, NLP and Cloud Solutions. Proficient in Python, .NET Core, and Java, with extensive expertise in Data Engineering, Docker, Kubernetes, DevSecOps, and Site Reliability Engineering (SRE) practices. My responsibilities include:Engineering Delivery: Accountable for end-to-end engineering delivery, managing stakeholder expectations, and ensuring high standards of performance and quality.Technical Vision: Certified Microsoft Cloud Solutions Architect with a passion for engineering excellence. I’m passionate about leveraging cutting-edge technologies to drive business growth and solve complex problems.Site Reliability Engineering (SRE): Leading the SRE practice for a cloud-native Conversational AI Platform, ensuring high availability and resiliency to meet SLAs.Leadership & Strategy: My leadership philosophy centers around empowering teams to achieve their best while maintaining a focus on continuous improvement and innovation. Spearheaded organizational strategic initiatives on engineering excellence and talent transformations.
Unitedhealth Group (Optum)
View- Website:
- unitedhealthgroup.com
- Employees:
- 108749
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Senior Software Engineering ManagerUnitedhealth Group (Optum) Oct 2013 - PresentBengaluru Area, India• Enterprise Conversational AI Platform: Spearheaded the development and adoption of an enterprise-level Conversational AI platform leveraging Gen AI technologies, enabling internal customers and business units to build digital bots tailored to their specific business needs.• Digital Strategy Consulting: Partnered with strategic internal business units to develop and implement digital strategies. Led the design and architecture of conversational interfaces, creating robust conversational flows and delivering virtual agent solutions leveraging Gen AI on a fully cloud-native Conversational AI platform. This initiative significantly automated and transformed business processes.• Enterprise Conversational Data Platform: Delivered a cloud-based data platform that integrates all customer contact data sources, transforming the end-to-end customer experience journey. This platform accelerates and enables AI-powered solutions and applications in the contact center.• Site Reliability Engineering (SRE) Leadership: Led the SRE charter, ensuring the platform’s high availability, resiliency, and cloud security. Defined and maintained Platform Vital Business Functions (VBFs) and met stringent SLAs.
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Software Manager ProjectsCognizant Technology Solutions Apr 2008 - Sep 2013Chennai Area, India -
Project LeadHcl Technologies May 2004 - Apr 2008Chennai Area, India -
Software Lead EngineerProdex Technologies Dec 1999 - May 2004Chennai, Tamil Nadu, India
Shafeeq Ahamed M Education Details
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Computer Science -
Symbiosis, PuneBusiness Administration And Management, General
Frequently Asked Questions about Shafeeq Ahamed M
What company does Shafeeq Ahamed M work for?
Shafeeq Ahamed M works for Unitedhealth Group (Optum)
What is Shafeeq Ahamed M's role at the current company?
Shafeeq Ahamed M's current role is Sr. Engineering Manager | Conversational AI & Data Platform | Gen AI | Cloud Solutions & SRE at UnitedHealth Group(Optum).
What schools did Shafeeq Ahamed M attend?
Shafeeq Ahamed M attended Bharathidasan University, Symbiosis, Pune.
Who are Shafeeq Ahamed M's colleagues?
Shafeeq Ahamed M's colleagues are Bryan Swan, Mackenzie Decourcey, Abdulai Osman Sesay, Todd Guay, Kelly Hollis, Julian Paz, Katie Anderson, Cmp.
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Ahamed Shafeeq M
Bengaluru
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