Markel's employees deserve the best technology to do their jobs effectively and efficiently. In this position, I am responsible for all global workforce technology, including desktop environment (VDI), laptops, collaboration tools and Microsoft 365 applications.• Develop a global workforce technology strategy that delivers a productive and positive employee experience by proactively partnering with stakeholders and executive leadership to ensure successful evaluation, selection, implementation and adoption.• Partner with service delivery management, HR, and business teams to understand current challenges and experiences and identify improvements to workforce technologies to drive improved efficiency and productivity.• Build partnerships with business leaders across the company to ensure workforce technologies and initiatives are aligned to business strategies and outcomes.• Lead proof of value and pilot projects to test and learn the feasibility, viability, and desirability of new technologies.• Evaluate existing work processes and look for opportunities to improve productivity and efficiency through new or existing technology.• Engage with technology enablement, operations, and security teams to ensure workforce technology solutions are stable, reliable, and secure.• Drive improvements to the onboarding process to provide an outstanding user experience for new employees.• Research market and industry trends and recommend technology strategies that support future ways of working.• Vendor management of key software vendors.• Budget management including people, software, and services.

• Successfully led and executed an 18 month digital transformation of 32,000+ employee and contractors from legacy On Prem to Microsoft Cloud O365, Mail, Teams Collaboration, Teams Voice, SharePoint, Video Conferencing, Contact Center and other supporting technologies• Accountable for full end-to-end lifecycle of key employee facing technologies, including onboarding, staffing, budgeting, production support and retiring• Championed and executed shift from On Prem VDI conversion to Citrix Cloud for 7000 external resources, including driving design and operational model• Strategic thought leader to influence how hybrid employees will work effectively in a new Future of Work, balancing work from home office vs corporate office• Act as a liaison between business operations and the technology areas required to provide technology solutions across all employee experience channels• Manage 3rd party vendors, ensuring they are providing required services in terms of support and engineering to enable my team to assess and define strategic options for TR’s employee services• Identify the need for improvements (cost efficiencies and/or simplifications), upgrades, configurations or new capabilities and provide recommendations to senior executives• Analyze the business requirements and associated value-add of all departments’ employee facing technology requests to determine their technology needs• Act as an approver for employee experience technologies, license, maintenance and support renewals

• Performed the lead technology sponsor role for multiple global manufacturing digital transformation initiatives and upgrades to key strategic functionality• Sponsor the global business‐led BI strategy – Develop the business requirements and metrics to drive more timely and effective decisions• Deliver holistic functional leadership across Order Management, Supply Chain, Manufacturing, Logistics, Master Data, Compliance and Finance• Collaborate with senior executives to deliver strategic ERP initiatives to 32 global sites, spanning multiple business units• Manage third party technology relationships with the objective to increase value and develop strategic partnerships• Develop and execute an Intelligent Automation strategy that takes advantage of Artificial Intelligence (AI), Robotic Process Automation (RPA) and machine learning• Lead a globally dispersed team of 23 high performing employees, providing business process and ERP design coverage for Asia Pacific, Europe‐Middle East and the Americas• Foster Relationship Management between senior business and technology leaders, regarding new technologies and critical design components to ensure alignment, acting as their trusted advisor• Reduce business complexity and resource requirements, while increasing customer service level, efficiencies, leverage and automation

• Performed the lead IT PMO role for the Singapore and Dubai manufacturing factory conversions to the global Oracle footprint• Overall accountability for on‐time and high‐quality execution of strategic business system programs• Leveraged shared service offerings and strategic external partnerships to reduce costs and improve service• Remove roadblocks and make strategic day-to-day decisions to move programs forward to ensure on time execution within budget• Gatekeeper and PMO sponsor for IT program portfolios• Led teams of 24 IT Operations and 15 IT PMO professionals• Identify and mitigate program risks to reduce business impact• Collaborate with business leaders on exhibit presentation for Emerson planning processes (Perfect Execution, Profit Review, Annual Operating)• Slashed costs by negotiating key contracts with strategic vendors for enterprise project implementation• Owner of the software development process, with emphasis on delivering continuous improvement of higher quality projects• Collaborate with business leaders on strategic spending and resourcing• Set, manage and report on multi-million dollar project budgets and spending• Includes roles of Director IT Operations & Infrastructure as listed below

• Championed the datacenter‐in‐a‐box strategy to leverage internal cloud services to reduce annual data center spend by 15%• Directed initiative to deliver technology to protect Rosemount's top 10 intellectual property assets• Led greenfield initiative to build‐out IT Infrastructure for 500k sq. ft. facility• Directed Network, Security, Desktop, Voice and Server team of 24• Develop and lead strategic IT Infrastructure programs, initiatives and support ‐ including support for 3 data centers• Plan, coordinate and execute IT Annual Operating Plan and Profit Review including creation of exhibits and presentations• Lead development and reporting of IT KPI’s including business system impact to users, infrastructure up‐time, enhancements/issues and other• Negotiated and influenced key vendor contracts including costing models for Dell, Cisco, HP, Microsoft and other Tier 1 vendors• Gatekeeper and business unit sponsor for Oracle projects such as: database upgrades, performance projects, infrastructure upgrades, security and more• Oracle escalation leader for Severity 1 issues that impact book, build, ship or invoice processes – lead business and technical teams to resolve as highest priority• Deployed technology to manage and protect IP, network security, intrusion prevention and detection, endpoint and mobile security and other security measures as required• Meet IT internal and external audits• Proficient at managing and reporting global IT OPEX budgets totaling $68M+ and US based CAPEX projects of $6M+ during FY14• Coordinate, communicate and justify IT OPEX/CAPEX spending to IT VP, CIO & Finance CFO

• Manage, lead and communicate Rosemount Flow’s global Oracle IT strategy across all global sites• Responsible for Rosemount Flow’s Ede and Nanjing Oracle migration strategy• Member of Strategic Leadership Team, key to developing command skills and managerial courage• Developed strategic relationships with Rosemount Measurement, Micro Motion, Emerson Process and Corporate IT organizations• Works closely with, and advises, Rosemount Flow Executives on IT strategies and initiatives• Ensure Rosemount Flow is protected, defended and spoken for in strategic IT projects

• Manage Information Lifecycle Management (ILM) projects through all phases of project life cycle – initialization, discovery, design, develop, deploy, and post-production support• Managed projects which utilized Oracle as the master database for new ILM project functionality• Work with business units on global ILM projects• Supervise and provide daily project and support work direction for ILM Business Analysts• Manage contract resources for active projects and application support• Report project updates to IT Steering Team and project sponsor• Plan and manage project capital and expense budget for current and upcoming fiscal years• Represent Rosemount in a standards team to develop a long term Microsoft SharePoint strategy and corporate wide deployment plan for Emerson, Rosemount’s parent company

• Honorable discharge as Sargent (E-5)• Part of forward deployment to NAS Miramar to prepare for takeover by USMC• Responsible for Helpdesk staff and daily work direction• Managed fiber network for NAS Miramar• Managed ISDN network for MCAS El Toro