Experienced remote and field Support Technician with a demonstrated history of working in the public safety industry. Overseeing production, testing, and onsite installation of system. Skilled in Service Delivery, Customer Satisfaction, Quality Assurance, and Nutritional Counseling. Strong information technology professional with a Bachelor of Science (BS) focused in Foods, Nutrition and Wellness Studies, and Physiology from McGill University.
Parking Logix
View- Website:
- parkinglogix.com
- Employees:
- 12
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Senior Director Of OperationsParking LogixMontreal, Qc, Ca
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Director Of Operations Parking LogixParking Logix Mar 2024 - PresentLasalle, Quebec, Canada
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Remote / Field Support Technician For Parking LogixLogix Its Group Jan 2016 - Mar 2024992 Rue D'Upton, Lasalle, Quebec- Create and verify all sale orders before systems going into production.- Manage all systems being staged/tested.- Inspect and test hardware before being shipped.- Update and manage database for all shipped systems.- Assist QA team for testing.- Assist client remotely and/or onsite to install system.- Provide technical field support to resolve issues.- Provide technical remote support to resolve issues. -
CsrApac Customer Services Jun 2012 - Oct 2014Montreal, Canada Area- Provide HVAC technical support.- Scheduled field technicians to visit customers.- Sold HVAC insurance to existing customers.
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Csr / TrainerAragon Marketing May 2009 - Mar 2011Montreal, Canada Area- Retain monthly online subscribers- Train new hires- Train and coach existing employees
Shafi Miah Skills
Shafi Miah Education Details
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Mcgill UniversityFoods, Nutrition, And Wellness Studies, General -
Physiology, General
Frequently Asked Questions about Shafi Miah
What company does Shafi Miah work for?
Shafi Miah works for Parking Logix
What is Shafi Miah's role at the current company?
Shafi Miah's current role is Senior Director of Operations.
What schools did Shafi Miah attend?
Shafi Miah attended Mcgill University, Mcgill University.
What are some of Shafi Miah's interests?
Shafi Miah has interest in Social Services, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Health.
What skills is Shafi Miah known for?
Shafi Miah has skills like Customer Service, Customer Experience, Team Leadership, Microsoft Excel, Microsoft Office, Bpo, Customer Satisfaction, Call Centers, Workforce Management, Contact Centers, Customer Retention, Microsoft Word.
Who are Shafi Miah's colleagues?
Shafi Miah's colleagues are Heather Pendill, Kenny Pitt, Paige Mccroan, Tameka Dreher, Heather Millwood, Pam Hall, Mackenzie Partridge.
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