Syed Shafiul Alam Email & Phone Number

Dhaka, Bd

Dhaka, Bangladesh

As the Head of ICT & Cloud Operations, I'm responsible for overseeing and managing the Information and Communication Technology (ICT) infrastructure and Cloud Operations within the organization. Develop and execute a strategic plan for ICT and Cloud Operations aligned with the overall business goals. Identify emerging technologies and trends to ensure the organization remains competitive and innovative. Oversee the design, implementation, and maintenance of the organization's ICT infrastructure, including servers, networks, and storage systems. Ensure the reliability, availability, and performance of all ICT systems.

Dhaka, Bangladesh

As the Head of ICT and Cloud Operations oversees the technology-related operational activities of my organisation. My responsibilities include managing IT systems, infrastructure, and ensuring that all IT projects are completed on time and within budget. Work closely with the CEO and various departments to leverage technology to meet business goals. Key duties involve day-to-day IT operations, resource allocation, and compliance with policies and regulations.I am also responsible for managing the day-to-day operations of private computing system in IaaS and PaaS model.

Dhaka, Bangladesh

As an IS Infrastructure Analyst I played the role in managing and optimizing organization's IT infrastructure. Responsibilities included overseeing the installation, configuration, and maintenance of hardware and software systems, as well as troubleshooting any issues that arises Oversee hardware and software installation, configuration, and maintenance. Troubleshooting issues, monitoring systems, and identifying areas for improvement were my key tasks

Dhaka, Bangladesh

Lead the IS Team. Deploy, administer and migrate physical and Virtual IT Infrastructure of Bangladesh Operation on VMware and Hyper-V platform. Administer cross virtual and physical platform migration with vCenter server and VMM. Place annual IS budget to Management. Maintain a modular Data Center of 30KVA workload with state of the art Infrastructure of Dell/HP servers, Cisco/HP Switches, Cisco routers and firewall, APC UPS, Environment control e.g. fire suppression, temperature, humidity and rodent repeller.

Dhaka, Bangladesh

Administer, commission and deploy IS (Information Systems) infrastructure that includes Servers (Dell), Cisco routing and switching, Windows Directory Services including DNS, WDS, WSUS. OpenText enterprise content management system, SolarWinds NPM, SAM, NTA and Engineers Toolset. Oversee remote office team and infrastructure at Production Site.

Bachelor Of Science - Bs In Computing Engineering, Computer Science And Engineering, 3.5 Cgpa On Scale Of 4

Activities and Societies: Member of Alumni of Ahsanullah University of Science and technology

Bss (Hons.)

Higher Secondary School Certificate, Science

Activities and Societies: Drama, Current Affairs Display, Music in Talent Shows, Set Speech etc.Secured star marks with distinctions.

Secondary School Certificate Examination, Science, First Division

Activities and Societies: Member of College Soccer Team, house volleyball team. Participated in inter-house drama, debating, set speech.