Shafiq Alassi Email & Phone Number

Dubai, United Arab Emirates

As a seasoned Technical Delivery professional and Associate Director within the Global Delivery Services (GDS) division, I lead end-to-end delivery of complex projects across the MENA region. My focus is on ensuring seamless execution of technical solutions, particularly in the mobile network security domain, in alignment with national regulatory requirements.Key Responsibilities:* Project Leadership: Orchestrate project activities from initiation to completion, with a special… Show more As a seasoned Technical Delivery professional and Associate Director within the Global Delivery Services (GDS) division, I lead end-to-end delivery of complex projects across the MENA region. My focus is on ensuring seamless execution of technical solutions, particularly in the mobile network security domain, in alignment with national regulatory requirements.Key Responsibilities:* Project Leadership: Orchestrate project activities from initiation to completion, with a special focus on first delivery of product releases, ensuring adherence to scope, timeline, and quality metrics.* Team Management: Direct and mentor a multidisciplinary technical team, fostering collaboration and excellence to meet delivery objectives.* Customer Engagement: Serve as the primary technical interface with customer project teams, facilitating detailed discussions to address requirements, challenges, and customizations for unique deployment scenarios.* Technical Oversight: Oversee solution design, deployment, and resolution of technical impediments, ensuring a cohesive approach to project delivery.Notable Achievements:* Successfully managed multiple high-impact projects across the region, delivering tailored mobile network security solutions that met stringent regulatory standards.* Acted as a key driver in translating regulatory requirements into actionable technical solutions, bridging the gap between compliance and innovation.* Spearheaded cross-functional collaboration to ensure smooth deployment and operational readiness of complex systems. Show less

Amman, Jordan

• Successfully managing projects for RAFM, which encompasses collaborating with development and service teams to develop new features tailored to the project requirements.• Researching and defining a concept for product to help telecom operators minimize the impact of illegal activities through bogus RAN signals.• Working on defining a new concept for a product for handling data streaming gateway, capable of managing data streams from probes and other sources and directing atypical… Show more • Successfully managing projects for RAFM, which encompasses collaborating with development and service teams to develop new features tailored to the project requirements.• Researching and defining a concept for product to help telecom operators minimize the impact of illegal activities through bogus RAN signals.• Working on defining a new concept for a product for handling data streaming gateway, capable of managing data streams from probes and other sources and directing atypical feature-based data streams to downstream applications.• Overseeing the revision of the roadmap for an upcoming probe version.• Defining the product strategy for the implementation and integration of LATRO's Analytics solution product.• Ensuring seamless communication and coordination between teams to guarantee timely delivery and alignment of product development requirements.• Engaging in discussions with potential business partners to explore collaboration opportunities in various product categories.As a Product Manager at LATRO Services Inc., I am actively involved with the Technology Business Unit (TBU), overseeing an extensive product portfolio that encompasses a wide range of innovative telecom solutions. Throughout all these roles, my commitment to innovating and developing products and solutions for the telecom industry remains steadfast. Show less

Amman, Jordan

● Responsible for managing the product portfolio of Telco Operators, which includes VoLTE, IMS, EPC, Roaming Services, VAS & RCS, Location-Based Services, SS7 Security, and BSS solutions.● Facilitating collaboration and communication among various teams such as technology & development, marketing, pre-sales, and regional sales officers to ensure a cohesive product offering.● Collaborating with the pre-sales team in customer engagements to gather technical requirements and perform… Show more ● Responsible for managing the product portfolio of Telco Operators, which includes VoLTE, IMS, EPC, Roaming Services, VAS & RCS, Location-Based Services, SS7 Security, and BSS solutions.● Facilitating collaboration and communication among various teams such as technology & development, marketing, pre-sales, and regional sales officers to ensure a cohesive product offering.● Collaborating with the pre-sales team in customer engagements to gather technical requirements and perform detailed technical analyses.● Conducting research and exploring innovative technologies to identify gaps and address technical debt issues in existing products. This includes investigating infrastructure, DevOps, networking, and security technologies such as AWS or GCP Cloud server-less for microservices, Docker containerization, SWARM and K8s orchestration, data warehousing on SQL and NoSQL DB, CI/CD techniques, and cloud networking and peering.● Successfully overseeing the technical design of location-based services utilizing neural networks to predict end-user behavior and produce actions. Show less

Al-Riyadh Governorate, Saudi Arabia

During my tenure as a Business Development professional at Electrical Network Est., a family-owned business in Riyadh/Saudi Arabia, I played a vital role in driving growth and expansion of the Establishment's trading business. As the primary point of contact for major OEMs and maintenance contractors, I leveraged my expertise in specialty and wholesale lighting to build strong relationships and secure lucrative contracts.I was responsible for identifying new business opportunities… Show more During my tenure as a Business Development professional at Electrical Network Est., a family-owned business in Riyadh/Saudi Arabia, I played a vital role in driving growth and expansion of the Establishment's trading business. As the primary point of contact for major OEMs and maintenance contractors, I leveraged my expertise in specialty and wholesale lighting to build strong relationships and secure lucrative contracts.I was responsible for identifying new business opportunities, conducting market research, and developing and executing effective strategies to grow the company's customer base and revenue. I successfully negotiated contracts and partnerships with major clients, resulting in significant increases in sales and profitability.My ability to build rapport and establish trust with clients and main vendors of the industry (OSRAM, Ledvance, Philips, TRIDONIC, and Opple) was the key to my success in this role. I was able to effectively communicate the value of our products and services and ensure that customer needs were met and exceeded.Overall, my experience at Electrical Network Est provided me with valuable experience in business development and sales and helped me develop a keen understanding of the lighting industry. Show less

Jordan

As a Technical Delivery Manager for Mobileum (A.K.A Roamware), my primary responsibility is to manage the entire delivery team for project deliveries in the Middle East and Gulf States area. The team consists of system engineers, and I worked closely with them to ensure successful project delivery. solutions related to roaming welcome SMS, international ss7 traffic steering, and anti-steering systems, roaming quality and performance measurements will be essential for the success of this… Show more As a Technical Delivery Manager for Mobileum (A.K.A Roamware), my primary responsibility is to manage the entire delivery team for project deliveries in the Middle East and Gulf States area. The team consists of system engineers, and I worked closely with them to ensure successful project delivery. solutions related to roaming welcome SMS, international ss7 traffic steering, and anti-steering systems, roaming quality and performance measurements will be essential for the success of this role.In this role, there is necessity for collaboration with project management to assign the required resources for projects based on the planned pipeline. I worked to ensure that the delivery team was meeting project timelines and milestones while maintaining an important level of quality.Your key responsibilities will include:* Managing the delivery team for the Middle East and Gulf States area* Collaborating with project management to assign the required resources for projects* Ensuring that the delivery team is meeting project timelines and milestones* Maintaining an important level of quality in project deliverables* Providing technical guidance and support to the delivery team as needed* Communicating project status to stakeholders and senior management* Participating in project planning and design discussions* Continuously improving the delivery process and identifying areas for optimization This role added a vast and crucial experience in managing technical teams in the telecommunications industry and a strong understanding of project management methodologies. Excellent communication and interpersonal skills. Show less

Amman, Jordan

As a Technical Consultant for Nokia Siemens Networks, my main responsibility is to provide both pre-sales and post-sales support for subscriber data management (SDM) Product line portfolio. specifically in policy products such as One-AAA, PCRF, One-BSF, IDM, and NDS policies schema for profiles.I worked closely with customers to understand their technical requirements and help them design and implement solutions that meet their needs. I also worked with sales and accounts teams to… Show more As a Technical Consultant for Nokia Siemens Networks, my main responsibility is to provide both pre-sales and post-sales support for subscriber data management (SDM) Product line portfolio. specifically in policy products such as One-AAA, PCRF, One-BSF, IDM, and NDS policies schema for profiles.I worked closely with customers to understand their technical requirements and help them design and implement solutions that meet their needs. I also worked with sales and accounts teams to provide technical expertise and support during the sales process.My key responsibilities include:* Conducting technical presentations and demonstrations for customers on SDM policy products* Providing technical assistance to customers during the implementation phase* Conducting technical workshops to train customers on SDM policy products* Participating in customer meetings to understand their requirements and provide technical recommendations* Developing technical documentation and collateral for SDM policy products* Collaborating with internal teams to provide customer feedback and improve product functionality to acquire the customer's sign off for all requirements and specifications. Show less

Senior VAS Engineer. This role is related to operational activities in the following areas:* Packet Core for Mobile Network (SGSN, GGSN, DNS, DHCP, BGP, and GRX). * Messaging Platforms for Mobile Network (SMS, MMS, and content Delivery)* Roaming and International Agreements (MMX Interconnection, GRX Interconnection, RIM "BlackBerry NOC", SS7 Welcome SMS, and Traffic Steering)

This role is system integration engineer for GSM Radio field. Duties:* Installation, Commissioning, and Integration for GSM BTS nodes of the Mobile Network.* Conducting the Acceptance test procedure (ATP) with customer consultation business unit for the New GSM BTS nodes.* Mange to complete all required documentation related to project that must inline the project scope of work.