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Shafique is the founder of LeanMastery, the incubator your startup needs to get going, grow and thrive, and Qukku, a social learning and collaboration platform. Shafique also leads the Houston Lean Startup Circle, the LARGEST and FASTEST growing lean startup circle in the world.Executive BioAccomplished serial entrepreneur with 35+ years of solid work history launching multiple businesses as well as playing executive roles in multiple organizations. Work experience includes achieving organizational transformation, performing successful integrations, and carrying out cost reduction that yielded over 20% in cost savings. A leader with a successful track record of guiding vice presidents and senior directors to achieve optimal productivity from their teams. Expert in developing market-leading products, the selection of technology that optimizes operations through the use of key performance indicators. Cultivator of strong professional relationships between Sales, Marketing, and Technology departments to meet client needs.Skills Highlights• Organizational leadership• Team building• Staff Development/Training• SAS 70, SSAE 16, PCI Compliance• Enterprise Architecture• Agile Development • Strategic Analysis• Strategic/Tactical Planning• New Business Development• Cloud Automation• ITIL Adoption• System Implementation MethodologiesCore Accomplishments• Entrepreneur: Founded seven businesses in the technology, medical, and food industries.• Launched multiple multi-million revenue-producing products and services across several ventures.• Managed a 200-person technology team and a $28M budget.• Developed Cost Reduction program to save client organizations 20% of operating expenses through outsourcing. $10M in realized savings over 5 years across 3 organizations.• Integrated 7 acquisitions while successfully transforming operations that resulted in $1M operating budget savings.• Led numerous re-architectures of the line of business applications to improve functionality, application performance, and scale.• Responsible for audit and compliance for all IT functions - 3 SAS 70 Type II and 1 SSAE-16.• International Experience: India, Canada, Mexico, Columbia, Guam, Bermuda.
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Managing DirectorMrg Health, Inc. Sep 2021 - Sep 2022United States- Establish company goals and objectives, both short-term and long-term.- Develop business plans and strategies.- Advise the board of directors on strategic issues.- Present reports on the company’s business and performance to the board.- Motivate and provide leadership to Managers and senior executives.- Build relationships with external experts and agencies through seminars, conferences, and professional networking.- Ensure that the company continues to make profits and grow investors’ wealth.
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Advisory Board MemberHouston Technology Center Jan 2015 - Jan 2018410 Pierce, Houston, Tx 77002About Houston Technology Center Houston Technology Center (HTC), a non-profit 501(c)(3) organization, is Greater Houston’s business accelerator and the largest technology business incubator in Texas. Accelerating the commercialization of emerging technology companies by providing in-depth business guidance, access to capital and service providers, and entrepreneurial education, HTC also promotes Houston as a leading technology city and serves as a hub for the local technology business community.Supported by more than 300 corporations and organizations, Houston's leading academic institutions, Greater Houston Partnership, Texas Medical Center, NASA-Johnson Space Center and the City of Houston, HTC has become Houston’s center of technology entrepreneurship by assisting companies within several key sectors: Energy, Technology, Life Sciences, Nanotechnology, and NASA/Aerospace technologies. In ten years of operation, HTC has provided feedback to well over 1,000 companies and coached nearly 250 companies, helping them raise in excess of $750 million and creating thousands of jobs. HTC serves as the Gulf Coast Regional Center of Innovation and Commercialization (Gulf Coast RCIC) for Texas Governor Rick Perry’s Emerging Technology Fund, assisting small to mid-size technology firms expedite the commercialization of new life-changing inventions and improving research at Texas universities. To date, the Gulf Coast RCIC helped 16 Gulf Coast region companies raise over $15 million in grants.HTC's 50,000 square feet state-of-the-art Midtown facility is home to many technology entrepreneurs, sharing space in a vibrant community of young, exciting and innovative companies. Click here for a list of HTC tenants. -
Executive Vice President, Client ServicesChr Solutions Nov 2011 - May 2013As Executive team member of this privately held company, responsible for all aspects of P&L totaling $28M in Revenues. Responsible for managing a team of 5 VP’s and over 200 staff members across 8 offices in North America and India. Accountable for delivering cloud services, software solutions, and business process outsourcing services to over 300 tier 3 Telecom clients.Achievements: • Developed and implemented strategy to deliver private cloud services to TELCO clients using a sell to/sell through model resulting in over $5 million worth of orders within the first 6 months of operations. • Consolidated multiple data center operations down to two data centers, 2000 virtual machines, and over 300 terabytes of data resulting in $500 K in annual savings.• Developed strategy to transform legacy BSS/OSS application into a state of the art solution built on Microsoft xRM platform. Solutions included custom applications using Microsoft and non-Microsoft technologies delivered in the private cloud or on premises. New solution expected to deliver $30 million in annual revenues to the business unit.• Closed on Outsourcing deals valued over $10 million.• Developed ITIL compliant 24 x 7 x 365 service desk.• Instituted Agile development resulting in 100% performance improvement by development team as measured by functionality and quality. -
Cio/CtoChr Solutions Sep 2009 - Nov 2011HoustonResponsible for developing IT strategy for organization. Worked closely with CEO, CFO and COO to control costs, deliver standardized services to 500 plus users and increase reliability of systems. Responsible for technology strategy and direction for all business units.Achievements: • Developed Implementation Process Lifecycle (IPL) adopted by software solutions as a way to standardize all B/OSS implementations resulting in reduced implementation time and increased client satisfaction.• Developed cost reduction program to save organizations 20% of operating expenses through outsourcing.• Integrated 7 acquisitions while successfully transforming operations that resulted in $1 million operating budget savings.• Created 24/7 infrastructure following the sun model using resources from our overseas office in Bangalore, India resulting in further cost savings totaling $600K annually.• Program managed conversion of ERP systems that merged operations from three acquisitions resulting in 10 days reduction in sales outstanding, 7 day reduction of producing financial statements at month end and improved financial reporting.• Negotiated a Microsoft Enterprise Agreement (EA), saving $500K annually.• Implemented VOIP in 14 location saving $240K annually. -
Vice President Managed ServicesChr Solutions Sep 2005 - Sep 2009Houston, Texas AreaResponsible for managed services business development. Developed a standardized offering for outsourced managed services working closely with Business Unit Leadership team. Led efforts to conduct assessments and develop ROI models and business case for outsourcing clients during sales cycle.Achievements: • Developed outsourcing products that deliver over $3M in sales annually with 30% growth rates in the line of business.• Lead implementation of incident management system to track client issues reducing time to resolution and increasing client satisfaction.• Developed standard assessment process for discovering client needs during sales cycle resulting in higher close ratios.• Led team that developed the business case for NetAmerica; LTE provider for rural America. Key member of team that spun out the NetAmerica business unit into its own entity. -
Vice President Application ServicesChr Solutions Jul 2001 - Sep 2005Houston, Texas AreaResponsible for the Application Services Practice. Program managed a team of 10 fulltime and 45 plus contractors to deliver application development and support services to clients.Achievements: • Managed the conversion of legacy call center application with over 250K lines of code using overseas resources in India resulting in PCI compliance achievement by client.• Client Solutions – Web based inventory search tool, Line of Business application for Property Management Tax Consultants, and Time and Expense System integrated with ADP for unionized Pipeline Construction companies.• Led team to select ERP system for major energy client. Led team to select ITIL compliant IT Service Management system for large energy company.• Responsible for delivery of three major line of business applications for clients resulting in over $600K in revenues per year. -
Chief Technology OfficerFirst Edge Sornson 1995 - 2001Houston, Texas AreaAs owner and Executive team member of this privately held company, responsible for the product development, and infrastructure services. Managed team of 35 plus full time consultants to deliver application development and systems infrastructure services to over 300 clients.Achievements: • Implemented Process Improvement, Applications Development (Full SDLC), ITSM, and client IT Steering Committees resulting in consistent delivery of solutions to clients.• Developed and implemented enterprise architecture and supporting application strategy to scale operations.• Customer Solutions – Web based purchasing system, Rental Management System, Plant Quality Monitoring Platform, and Pipeline Inventory Management System.• Internal solutions – Implemented Epicor ERP system, Sales Logix, Time and Expense System.
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Founder And Chief Technology OfficerBaypar (B2B Procurement Portal Startup Focused On Mid-Tier Market) 1999 - 2000Houston, Texas AreaAs founder and Executive team member of this venture funded company, responsible for the product definition and development. Program managed team of 100 plus contractors to deliver key application.Achievements: • Procured initial funding of $2.4M.• Architect of purchasing solution to reduce supplies procurement costs from $250 per order to $3 per order.• Led overseas development of commercial solution with a team of 100 developers.• Worked with mid-tier ERP providers to integrate solution.
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Assistant Director, Research And Information Computing ServicesUniversity Of Houston, College Of Business Administration Aug 1988 - May 1995Houston, Texas AreaAs Associate Director of Research and Instructional Computing services of this public University, responsible for system design, architecture, administration and service delivery. Managed a team of 7 full time employees and 30 part time students to deliver support services to over 150 Faculty and staff and over 4500 students.Achievements: • Led the first desktop deployment of IP network giving internet access to students, faculty and staff in 1992 reducing costs by $300 per user.• Developed Network Architecture for 4700 users. Implemented Novell network spanning 15 servers and 4700 users.• Implemented key systems: mail for 500 users, automated account signup to service 4700 students, ticketing system for service desk to support 4700 users, and developed prepaid billing system for printing services that generated $180K annually in revenues.• Adjunct Instructor: System analysis and Design, C++, IP Networking. Taught over 3500 students spanning 8 courses over 4 years. -
Director Of Software DevelopmnetRapid Reimbursement (A Medical Claims Processing Company With 20 Employees) Jun 1991 - Apr 1993Houston, Texas AreaAs Director of Software Development of this privately held company, responsible for product development. Managed team of 3 plus full time consultants to deliver application development for the key product for the company.Achievements: • Developed key technology to capture claims from over 30 medical Billing systems.
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Network Manager/Software DeveloperHouston Isd, Department Of Technology Aug 1985 - Jun 1988Houston, Texas AreaAs Network Manager of the Houston Independent School District, responsible for management of Networks communication network to over 200 schools and 1000 staff users. Was a key team member of team that developed educational software for 1st graders running on Apple II. Achievements: • Developed educational software for 1st graders on Apple II. Key member of a team that published 4 major titles covering English, Math, and Science subjects for 1st graders.• Developed base libraries to support authoring system for educational content.• Improved district wide communication system supporting 1,000 users.• Patched bulletin board system to prevent hackers from gaining access.
Shafique Pappa Skills
Shafique Pappa Education Details
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Mathematics, Minor Computer Science -
Computer Science -
Rich South High Scool12 -
Von Steuben High SchoolNone
Frequently Asked Questions about Shafique Pappa
What is Shafique Pappa's role at the current company?
Shafique Pappa's current role is Helping founders get customer traction and build key business functions at LeanMastery Incubator.
What is Shafique Pappa's email address?
Shafique Pappa's email address is sh****@****ons.com
What is Shafique Pappa's direct phone number?
Shafique Pappa's direct phone number is +183230*****
What schools did Shafique Pappa attend?
Shafique Pappa attended Purdue University, University Of Houston, Rich South High Scool, Von Steuben High School.
What are some of Shafique Pappa's interests?
Shafique Pappa has interest in Social Services.
What skills is Shafique Pappa known for?
Shafique Pappa has skills like Integration, Cloud Computing, Enterprise Software, Telecommunications, It Strategy, Itil, Strategy, Data Center, Management, Outsourcing, Business Development, Software Development.
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