Shafiqul Alam

Shafiqul Alam Email and Phone Number

iGaming | Help Desk | Customer Support | IT Support | Technical Support @ URComped
dallas, texas, united states
Shafiqul Alam's Location
Dhaka, Bangladesh, Bangladesh
Shafiqul Alam's Contact Details

Shafiqul Alam work email

Shafiqul Alam personal email

n/a
About Shafiqul Alam

I am a customer support agent in the gaming and Esports industry who loves to help customers manage their gaming experience while playing online or offline games. I have been a customer support specialist for the last four years.

Shafiqul Alam's Current Company Details
URComped

Urcomped

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iGaming | Help Desk | Customer Support | IT Support | Technical Support
dallas, texas, united states
Website:
urcomped.com
Employees:
9
Shafiqul Alam Work Experience Details
  • Urcomped
    Customer Service Specialist
    Urcomped Aug 2023 - Present
    United States
    URComped is a company that offers a casino player's platform, connecting players with various casinos and cruise lines to provide exclusive offers and benefits. It helps players receive complimentary stays, discounts, and other perks based on their gambling activity. URComped aims to enhance the casino experience by offering personalized rewards and incentives to its members.
  • Rounder Casino
    Customer Support Representative
    Rounder Casino May 2020 - May 2022
    Costa Rica
    In this job, my main task is -1. Reply to customer inquiries through live chat, email and social media platforms.2. Validate customer deposits.3. Increase social media engagement.4. Find out any fraudulent activities.5. Research the new market and increase the total deposit.6. Update WordPress website content and track orders.7. Regularly communicate with our affiliates and stay current about our latest promotions.8. Train new customers support recruit ( occasionally )9. Monitor all feedback and take the necessary steps.
  • Betpat Gaming
    Customer Support Representative
    Betpat Gaming Jul 2020 - Nov 2020
    Dublin, County Dublin, Ireland
    The main job responsibilities are written below:-*Respond to customer inquiries through*Live chat and Email*Manage the Social Media post.*Review the KYC documents.*Sportsbook bonus and wager requirements record for the team. *Prepare customer spreadsheets and keep online records

Shafiqul Alam Education Details

Frequently Asked Questions about Shafiqul Alam

What company does Shafiqul Alam work for?

Shafiqul Alam works for Urcomped

What is Shafiqul Alam's role at the current company?

Shafiqul Alam's current role is iGaming | Help Desk | Customer Support | IT Support | Technical Support.

What is Shafiqul Alam's email address?

Shafiqul Alam's email address is sh****@****ped.com

What schools did Shafiqul Alam attend?

Shafiqul Alam attended Dhaka City College, Bcsir High School.

Who are Shafiqul Alam's colleagues?

Shafiqul Alam's colleagues are Natalie Clarke, She Ann Lacquio, Md Alamin Gazi, Jessica Johnson, Joel Hashop, Kayla Minkoff, Chidinma Nwaehieze.

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