Shafton Thomas Email & Phone Number

Canada

• Founded and lead a contemporary jazz band popular in the GTA and around the Jazz Festival circuit. Managed all details of the band’s branding, promotions, scheduling, bookings, administration, travel, musicians, PR.
• Manage all relations and communications with vendors, club owners, festival programmer, promoters, record industry executives and the band’s fan base
• Develop all media and promotions including the website, sell sheets, press kits, artwork, posters, and social media promotions (Facebook, Twitter, Vimeo, YouTube)
• Prepare successful applications for some of the most prestigious Jazz festivals including the Toronto Jazz Festival (opened the Festival in 2013)
• Write all music and coordinated all details for the band’s first EP and album
• Network with industry insiders, club owners and promoters to build the band’s brand and attract interest

• Routinely work as a freelance musician (acoustic and electric bass) for studio recordings, concert tours and live musical theatre. Networked throughout the industry and quickly developed a reputation for.
• Consistently meet the high demands of busy schedules and concurrent responsibilities to work with artists including Kaitlin Kozell, David Gilmour, Jeffery Straker and others

Toronto, Canada Area

Provided professional client service, account oversight, risk management and problem solving for a portfolio of 30 institutional clients and investment managers, including American parent company and biggest client, BNY Mellon, as part of Canada’s leader in asset servicing.Worked under highly time sensitive constraints to ensure compliance with all.

• Carried out the full range of Member Services for a fast-paced, high-volume 40,000 sq.ft. retailer specializing in outdoor equipment. Dealt directly with the membership base handling general inquiries and resolving.
• Known for exceptional customer relations and problem solving skills – personable, professional and motivated to “go the extra mile” to resolve member issues quickly
• Routinely introduced process improvements and streamlined workflows to enhance service levels and maximize efficiency
• 3x Coordinator of the MEC Gear Swap, a massive annual consignment event that attracts thousands – coordinated a smooth intake process as well as all promotions, staff training and day-of activities
• Additionally worked as Product Floor Staff and Head Ski Tech, proving skills in sales and gaining advanced levels of product knowledge in multiple areas of the store
• Selected as Acting Store Manager, closing tills, opening/closing the store and handling all escalated customer and staff issues as needed

Bachelor Of Arts, Honours, Music, Contemporary Jazz

★ Winner, Gordon & Ann Rag Scholarship for academic and musical excellence ★ Earned one of highest grades in final adjudication for.

Outdoor Recreation / Sociology Program

Engineering Studies