Access Control

• Files maintaining and organizing of documents.• Office maintaining• Write email, correspondence memos, letters etc.• Monitor and maintain office equipment and supplies; request repair or restocking when necessary.• Ensure the office is kept clean and always organized.• Enroll students for the courses and Input Student's Data in the CMS (Course Management System)• Attend Students and provide course information to the students.• Phone call receiving and providing necessary queries to students.• Receiving course registration fees in Cash and Zelle and input in the Central Systems• Opening and closing cash book• Allotments of Classrooms for the scheduled courses.

Develop and maintain good relationships with the client to secure business & goodwill of the company. Respond to the complaints of clients and coordinate initiatives taken for timely resolution. Analyze and identify the training needs and coordinate as trainer of training regarding activities of security personnel, firefighting, first aid and health and safety. Provide leadership, strategic direction and establish guidance for the smooth operation of subordinate and Field Security Officers (FSO) and Assignment Officers (AO).Ensure manpower planning exercise is in line with the business goals of the company. Collect market information on a proactive basis and analyze overall market trends, competitors' products and strategies and report to the management with suggested actions. Provide structured information to the sales team to generate actual sales for different potential clients. Implement disciplinary Action of Security personnel according to Bangladesh labor law and Company's internal policy. Maintain and updated records of files, documents, Bio-Data and related information of the security personnel in a structured manner. Supervise Daily Duty Roster, Recruitment, Transfer and Evaluate staff appraisal for Promotion, Process termination and Resignation of Direct Stuff. Assist department head to conduct administrative works smoothly. Ensure the internal transport system together with the admin assistant (pool of cars and drivers) for daily operations. Responsible as Security Manager in big events like FIFA World Cup Tour in Bangladesh-2013, Denim Expo-2014 & 2015, Convocation Of Independent University 2013 & 2014 etc

Organize deployment and allotting duties of General staff. Monitor the cleanliness of the premises. Prepare monthly cleaning materials inventory report. Manage, supervise and Monitor duties of all CHO support staff through admin supervisor. Recruitment of General staff. Training for General staff with the help of training and organization department. Budgeting for general department. Issue leave and prepare appraisal for general staff. Make personnel decisions such as promotions, discipline and termination of support staff in accordance with company policy. Ensure Regular individual call report for every Corporate Head Office building in respect cleanliness through admin supervisor Maintain regular liaison and coordinate with the contractual cleaning company ensuring the best services being obtained from them. Provide necessary orientation training and instruction to the new staff as and when necessary.Evaluating & gradation of general staff. Security Management. Assist and support GM-Security & Protocol in taking care of overall security of the group in coordination with Director-Admin & Compliance, GM-HRM and GM-Admin respectively in the related matters. Investigate serious crime or confidential breaches of security as per instructed by GM(S&P). Check the duty roster for security staff prepared by rotating shift pattern of day and night. Prepare Security Operating Procedures (SOP). Check and ensure visitor register is maintained properly. Monitor the access control system and all the CCTV installed in four corporate head office buildings. Maintain regular liaison and coordinate with the contractual security service company. Communicate and maintain liaison with local police station, law enforcement authority. Carry out training of security personnel. Ensure lock and key control. Budgeting for concerned department. Developed strong relationships with stakeholders to facilitate smooth communication and project completion.

• Front desk management as receptionist activities• Office documents Maintaining and filling.• Mail receiving.• Report writing to concern authority.• Co-ordination with RSO office & US Marine of the Mission.• Monitored key control access system to prevent unauthorized entry to building.• Administered and maintained employee ID badge system to increase site security and track and manage employees and assets.