As the CEO of Repbase, a remote staffing and staff augmentation company, I lead with a hands-on approach to driving growth and operational excellence across all areas of the business. My responsibilities include:• Creating and implementing company-wide policies that align with our mission to deliver exceptional remote staffing solutions.• Managing and optimizing processes across departments, ensuring seamless coordination between Sales, Marketing, HR, and Operations.• Personally involved in client acquisition and retention, helping businesses access top-tier remote talent that improves efficiency and scalability.• Building a culture of accountability and performance, while empowering my team to grow and excel in a fast-paced remote work environment.• At Repbase, we pride ourselves on offering tailored, cost-effective staffing solutions that allow businesses to thrive in today’s global marketplace.

• Primarily assigned on Zones Enterprise Client “FedEx” and “Teleperformance”• Own and manage the customer service experience; Act as the primary point of contact for customer escalations• Dealing with all Hardware, Software and other asset management services using leading ERP systems like MS Dynamics, Sales Force, SAP ARIBA, SAP Buyer's Quest and SERVICE NOW.• Working with Commercial Brand Champs for IBM, Cisco, Apple, Dell, HP, Zebra, Adobe, Oracle, VMWare and Microsoft in Opportunities and Deal Registrations.• Expert in Hardware Solution designing for Cisco Networking BOM, IBM Server configuration and Oracle NetSuite Licensing.• Providing and managing Sales Solutions for Workplace Modernization, Cloud Computing and developing IOT projects.• Internal reporting to ensure key SLA and metrics are being met• Partner with PMO, Operations Leadership and Supply Chain for deployments, inventory management, and Delivery standards• Listen for customer pain points and coordinate the appropriate resources to alleviate• Manage issue resolution and risk mitigation• Coordinate with internal operational teams to minimize risks• Measure the success of each client-facing process• Own and manage the client operational relationship• Consistent engagement with key operational contacts at the client• Understanding of client’s needs and Zones operational offerings• Partner with the Regional Resource Coordinator to monitor client contracted SLA’s• Partner with the Regional Resource Coordinator to assign actions with timelines to internal stakeholders regarding any SLAs that are not being met• Coordinate with internal departments and their leaders to provide quick resolution to client concerns through the assignment of actions with timelines to identified individuals in various departments• Coordinate with the Account Manager, client, and key Zones internal operational teams to assure risk mitigation around aging inventory, aging payables, and cycle time optimization.

• Primarily working with Zones Enterprise clients "FedEx", "The Walt Disney Company", "Global Foundries" and "Teleperformance"• Point of interaction for client's Pre-sales and Sales Services for their IT infrastructure requirements.• Dealing with all Hardware, Software and other asset management services using leading ERP systems like MS Dynamics, Sales Force, SAP ARIBA, SAP Buyer's Quest and SERVICE NOW.• Working with Commercial Brand Champs for IBM, Cisco, Apple, Dell, HP, Adobe, Oracle, VMWare and Microsoft in Opportunities and Deal Registrations. • Expert in Hardware Solution designing for Cisco Networking BOM, IBM Server configuration and Oracle Netsuite Licensing.• Providing and managing Sales Solutions for Work Place Modernization, Cloud Computing and developing IOT projects.• Certified Microsoft Licensing Solution Specialist Lite• Coordinating and engaging resources.• Conducting Order Management.• Inventory and logistic Management• Order Lifecycle management• Active participation in RFQ(Request for Quotations) services.• Client specific special pricing engagement.• Case and Client Email management.

> Heading 2 teams of 18 Key Account Managers for 12 NY Based clients.> Supervising financial analysis for each account.> Managing all operations including sales and services.> Conducting trainee programs for the new hiring.> Conducting training for the new software Modules for the clients.

> Managing a team of 12 Key Account Managers for 8 NY Based clients.> Carrying out financial analysis for each account.> Handling all operations including sales and services.> Conducting trainee programs for the new hiring.> Conducting training for the new software Modules.

>Working with an NY based client "Loving Care Medical P.C" generating more than $150k monthly.>Keeping track of all rejections of medical bills.>Maintaining a revenue cycle management system for all payments in the cash log.>Keeping in contact with client and other all official bodies associated.>Forecasting future payment records achievable for every month.>Managing all deals with different health insurance companies which are directly related with the client.

>Working with an NJ based client "Brielle Orthopedics" generating more than $1.7m monthly.>Keeping track of all rejections of medical bills.>Maintaining a revenue cycle management system for all payments in the cash log.>Keeping in contact with client and other all official bodies associated.>Forecasting future payment records achievable for every month.>Awarded with Team of the Month for December 2016.>Managing all deals with different health insurance companies which are directly related with the client.

>Providing technical support for the clients.>Maintaining daily log for technical/non technical issues followed by providing a solution.>Keeping in contact with the health insurance.>Reporting the clients with financial forecasting of revenue generation.

>Dealing client with their business plan with our proposals.>Maintained cash log for all financial matters.>Created task sheets for every team.>Pursued 15 clients through interactive business proposals.

>Done Seismic Data Processing and Interpretation on Kabirwala section.>Created and maintained well log data with ProMax software.