Shahab Uddin Email and Phone Number

Work closely with business units and marketing managers to plan and execute digital marketing strategy. Responsible for website design and management, internal and external web portals as well as all brand websites, social media marketing, SEO and campaign marketing, content management, hosting facilities, web advertising and analytics. Manage digital marketing agencies, all digital marketing assets, domain registrars, all vendor relationships, Master Services Agreements, Contracts Terms & Conditions and Compliance. Lead on-shore and offshore teams in the development and delivery of Web sites. Provide subject-matter-expertise regarding planning, technical architectures, models and standards (process) to both the Business and IS organization.• Reduced the audio and web conferencing cost by 50% by introducing and implementing audio and web conferencing solutions for the company. Received Above and Beyond Award.• Decreased the hosting cost by 70% by introducing and implementing dedicated webhosting environment for the company. • Led cross-functional teams for the brand portal deployments for new campaigns. • Improved internal communication by introducing streaming digital signage application. • Key member of team that negotiated set project cost with offshore development company for delivering high quality application.• Introduced and implemented first cloud based digital media service (corporate Tube) for the company and cut the annual streaming cost by 50%• Designed and produced web and interactive projects including digital marketing initiatives. Established and championed project management standards, project standards, best practices and quality initiatives.• Achieved overall project quality as defined in the Project Quality Plan by arranging Project Assurance reviews and technical reviews of the project, monitoring and maintaining project progress, containing costs, and resolving issues where necessary.

Managed domain registration, registration process, billing, procurement, configuration, websites and web servers. Escalated issues when senior management action was required and assess and mitigate project risk. • Created and managed survey application such as Qualtrics and Survey Monkey.

Configured and set up development machines with configuration of Internet Information Services (IIS) where permissions and project integrity have to be maintained with backups of projects using net backup (VERITAS). Assisted systems group during testing of various projects. Coordinated and prioritized workflow based on customer and systems demand. Monitored and prioritized various work queues to meet internal and external client’s demands. Managed backup team. Administered and supported telecom and financial applications utilized by 500 + users. Provide 24/7 production support for mission critical applications.• Managed various Web based applications project life cycle in development, test, architectural design and production deployment, support, migration and integration• Scheduled Brio jobs and reports in Hyperian client for Finance users.• Handled Data Export and Import process from Staging to Production environment.• Maintained and administered Anti-virus and Spam blocking. • Applied patches and releases on local and long distance applications.• Monitored and troubleshot homegrown Cash2go, Value2go and TGR master card.• Prepared documentation and training materials, coordinated technology related training. • Checked, validated and maintained data from wholesale application that covered switch summaries and daily match analysis.