Shahabaj Sheikh Email & Phone Number

Noida, Uttar Pradesh, IN

• Spearheaded the development and implementation of a groundbreaking product leveraging GENAI technology - Historical Rate-shopping Data Analysis for Pricing Insights. This innovative solution utilizes advanced analytics.
• Increased product ROI by 15% through strategic product enhancements and feature prioritization based on market analysis and customer feedback.
• Led the successful launch of two new product features, resulting in a 20% increase in customer satisfaction scores and a 10% growth in market share within the first quarter.
• Reduced time-to-market by 30% by implementing efficient Agile methodologies and streamlining communication channels between cross-functional teams.
• Spearheaded a product overhaul initiative, resulting in a reduction in customer churn rate and a 15% increase in customer retention.
• Collaborated with the data science team to implement advanced analytics solutions, resulting in actionable insights that led to a 12% increase in upsell opportunities.

Southlake, Texas, US

• Product Manager of Profit Manager and Fleet Manager which is part of Sabre® Network Planning & Optimization suite of products.
• Responsible for driving the ‘Next-Gen’ strategy for Airline Network planning & scheduling suite of products.
• Coordinated with Data Scientists and Business SME experts to envision a Schedule reliability capability that allows airlines to predict upcoming delays and adjust their schedules accordingly driving 0.5%-1% revenues.
• Worked with UX Designers to create user-validated workflows combining long-term Network Planning/Optimization with near-term Network Scheduling thus allowing seamlessly integrated workflows across a flight’s lifecycle.
• Supported Dashboard & Analytics strategy for Network planning & scheduling capabilities to create a well-rounded view combining airlines’ profitability with available airport slots, schedule feasibility & partner.
• Coordinated with Tech & Business teams for a Technology restack of the product with 50+ active customers

Los Angeles, CA, US

• Led product strategy and innovation for RPost’s SaaS products, driving 15% growth in customer acquisition through the introduction of new features.
• Spearheaded the development of a data-driven marketing platform, leveraging customer insights to optimize email communication solutions for large enterprises.
• Managed cross-functional teams to deliver product enhancements and new features on time and within budget, resulting in 20% reduction in churn rates.
• Drove strategic partnerships with key stakeholders, leading to new revenue opportunities in the digital communications and security sectors.

Gurgaon, Haryana, IN

• Developed a Data Warehouse for all the industry data, which includes, Capacity, PNL.
• Identified, analyzed and executed new and potential products, services, markets and advertising opportunities.
• Collected and analyzed data on established and prospective client, competitors and marketing channel and sources.
• Prepared reports that intercept customer behavior, market opportunities and conditions, marketing results, trend and investment levels.
• Build automated process across Sabre and Navitaire.
• Without codeshare manager build automated process to receive SSIS from partner airlines and send our SSIM

• Consulted regularly with customers on project status, proposals and technical issues.
• Managed and worked in SharePoint using Nintex.
• Have also been part of Salesforce Admin group.
• Converted Data into actionable insights by predicting and modelling future outcomes.
• Utilized MS SQL, data warehousing programs, Tableau and other dashboard/visualization toolsets for data intelligence and analysis.
• Transformed existing software to correct errors, upgrade interfaces, and improve efficiency.

Mumbai, Maharashtra, IN

• Mentoring colleagues through the Automation training and accreditation program – providing advice and guidance on best practice and development techniques
• Provide development and testing support, and follow implementation of standards and best practices in alignment with our architecture patterns
• Ongoing contribution to the automation Practices and Frameworks in order to drive a culture of continuous improvement
• Work across the organization to provide business process or design recommendations consistent with long term business and IT strategy
• Designing insightful reporting for business process improvement and benefit realization
• Good Network foundation knowledge