•Coordinate, develop & manage admission and registration policies and procedures.• Provide a high-quality enquiry, visit, follow up and orientation process for student & guardians.•To develop parent liaison and relationships ensuring that word of mouth remarks is constructive. •To develop & participate in the student retention process including the leavers survey and consequent follow up and reporting.• Coordinate with operations and sales team and manage the admissions staff to deliver the highest quality service to clients.• Initiate telephonic contact with prospective and existing clients and communicate company services.• Maintaining records of student’s performance, tracking them and providing guidance & counselling as required.•Providing feedback on the efficiency of the customer service process.• reviewing sales performance working towards monthly or annual targets. • Establishing new business and maintaining accurate records.

•Building business relationships with current and potential clients. • Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals.• Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process.• Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals.•Maintaining a pipeline of all sales administration using CRM software.•Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.•Creating and maintaining a list/database of prospect clients; maintaining a database (Salesforce, CRM, Excel, etc.) of prospective client information.

•Contacting potential clients via email or phone to establish rapport and set up meetings•Planning and overseeing new marketing initiatives.Negotiating by phone, email, and in person.•Developing sales goals for the team and ensuring they are met. •Generating business leads and following up on sales opportunities. •Cold calling potential customers and building relationships. •Establishing customer needs and selling products accordingly. •Marketed company’s products and service.•Ensure customer satisfaction on every request. •Refine Prospects and filter prospective leads. •Provide knowledgeable information to customers

•Recommended products based on customer needs and desires, answered questions regarding products.•Maintained a knowledge of sales, promotions, store policies, and security practices.•Prepared sales slips and contracts, arranged delivery and facilitated special requests and orders.•Kept and updated a clientele book with customer contact information Provided knowledgeable, honest, and superior customer service