Shahab Qureshi Email & Phone Number

Mississauga, On, Ca

Greater Toronto Area, Canada

Greater Toronto Area, Canada

Toronto, Canada Area

• Actively supported 10,000+ users in a Multi-Forest Active Directory environment for North America• Managed domain migration project for 30+ North American offices. Worked with vendors to ensure user accounts and computers were successfully migrated. Further ensured emails were migrated to Office365• Managed office relocation projects in Canada. Coordinated with business and multiple vendors and brought the projects to completion in advance of due date• Remotely managed data move for 20 office consolidation projects in 2 months. Moved over 30TB of data and changed login scripts for users using Group Policy. Coordinated with office managers and project managers daily• Assisted in consolidation of 4 datacenters into 2 brand new datacenters. Moved 800 virtual servers to new hosts with 400TB of storage. Scope included data discovery, coordinating with server and app owners to minimize user and service impact• Successfully managed on ground teams for office consolidation projects across North America. Ensured new workstations were online, printers are networked and operational. Migrated user data to new servers and ensure login scripts are enabled and working• Managed installation of Xerox MFPs across offices throughout Canada

Toronto, Canada Area

• Responsible for managing the Canadian IT infrastructure• Manage the online messaging tracking and archive system• Administrator for MOVEit (Automated FTP software)• Create new user accounts and contacts nationally on Exchange 2007, 2010 and Domino 8.0• Manage the Canadian system backups using Symantec Backup Exec 2012 R3• Assisted in IP refresh project for all Canadian locations• Installed and configured the Blackberry 10 server (BDS 6) on multiple domains• Configured virtual servers on an ESXI 5.0 host platform• Participated in email domain transition project for Canada (@dtz.com)• Involved in three office relocation projects in Canada coordinating with multiple vendors and creating IP subnets

Mississauga, Ontario

• Responsible for providing an excellent customer experience to 200+ users nationally• Logged all incidents, issues, problems and tasks using in house ticket tracking database• Project lead in office relocation for 70+ users. (Installation of new 3Com switches and formation of a new IP scope) • Migrated 200+ users nationally from the Lotus Domino platform to Exchange 2010• Collaborated with the team and created IT documentation detailing the entire DTZ Barnicke IT Infrastructure• Tracked and managed the on-boarding and off-boarding process for all users• Trained new users on computers and telephony devices• Ensured that all desktops and laptops met company standards• Installed and managed BES 5.0 for Exchange and previously Domino 4.1• Acted as liaison with third party vendors, for hardware and application support, orders and parts replacement• Relocated and configured various servers within the environment (Domino, File/Print)• Installed Konica Minolta MFPs across GTA locations

Toronto

• Provided IT support to local office of 120 users plus 350 national users• Performed user provisioning process via Lotus Domino servers by creating accounts, DLs, managing quotas• Migrated users nationally to new Active Directory environment• Tracked and maintained detailed hardware inventory logs (workstations, printers)• Created and maintained IT Support documentation for all 6 corporate locations• Assisted users with the transition to a new mobile service provider (Bell) and new mobile devices

Information Technologies Support Services Co-Op

Inclusive Leadership

Successfully completed all courses for a Professional Certificate in Inclusive Leadership A program offered by CatalystX, in collaboration.