Shahan Babu Salim Email & Phone Number

Kochi, Kerala

UAE

• Handled all customer relations issues in a gracious manner and in accordance with company policies.
• Maintained established merchandising standards, including window, sales floor and promotional displays.
• Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
• Stocked and replenished merchandise according to shop merchandising layouts.
• Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
• Resolved all customer complaints in a professional manner whilst prioritizing customer satisfaction.

Kochi, Kerala, India

• Work directly with employees and customers to develop relationship and help to enhance the sales process.
• Build rapport with customers to establish customer network
• Works effectively within all areas of the dealership to maximize the overall customer experience.
• A team player with “can do” attitude.
• Engaging and motivating the team to achieve key goals and performance expectation.
• Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing.

• Generate leads through sales campaigns & promotions
• Meeting prospects
• Qualifies buyers by understanding buyer's needs and interests; matching requirement and interests to various models; building rapport.
• Demonstrates automobiles by explaining characteristics, features, and benefit. Takes the customer for test drives.
• Closes sales by overcoming objections, negotiating price, completing sales or purchase contracts, explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
• Maintaining Customer relationship before and after sales

Kollam, Kerala, India

Master Of Business Administration (Mba), Marketing And Finance

Activities and Societies: attended 3 day training program conducted by HRD foundation at vagamon leaded by Mrs Asha Thomas Fenn

Bachelor Of Commerce (B.Com.), Taxation Law And Practice