Act as the bridge between the Talent Acquisition and HR Deployment teams, being responsible for the coordination and administration of the onboarding process from the Talent Acquisition side, as well as the management and updating of the internal collaborative HR platform.

Job Responsibilities• Gathering, identifying and documenting the project requirements• Handle the information flow within the office• Desk research (collecting all the data needed for the project)• Analyzing and implementing the information into the report• Suggesting solutions for the given issues• Preparing presentations based on the report for executives and partners

Job Responsibilities• Be the contact between executives, employees and partners.• Handle the information flow within the office• Prepare and follow-up the agreements (between employees and partners)• Supervise services and projects that are offered by the company• Format information for internal and external communication – memos, emails, presentations, reports• Screen and maintain the executive's email's/ phone's• Organise events for the partners• Support the development of Armenian HR Association

Job Responsibilities• Manage large amounts of incoming calls• Generate sales leads• Identify and assess customers’ needs to achieve satisfaction• Build sustainable relationships and trust with customer accounts through open and interactive communication• Provide accurate, valid and complete information by using the right methods/tools• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts, and file documents• Take the extra mile to engage customers

Job Responsibilities• Own and manage vendor relationship, escalations and all contract negotiations for assigned carriers.• Functions as a single point of contact for vendor issue resolution. Leads efforts to research and resolve issues/concerns for vendors with assigned internal and external customers. Monitors and follows through to ensure resolution of chronic support issues with partners/vendors.• Leads Vendor Management/Managed Services team for new product implementation project teams. Leads efforts in emerging technologies to ensure vendor understands the change in the marketplace.• Teams with vendors to develop vendor capacity reporting, End-user requirements.• Maintains Vendor Escalations contact records for Provisioning, Maintenance and Billing contacts with 3rd party providers.• Maintains current knowledge of new products and product enhancements that impact vendor agreements. Identifies and addresses issues, and works with management to ensure agreements are updated and executed to include additional vendor requirements as needed.• Addresses vendor concerns and requirements as needed to ensure complete supportability of customer needs.• Compiles data and provides information, feedback, reports to other internal organizations and to management on vendor performance, pricing and footprint.

Job Responsibilities• Generate appropriate volunteering opportunities and role descriptions based on the needs of the organization• Research and write volunteer policies and procedures, including risk assessments• Interview and recruit volunteers and ensure they are appropriately matched and trained for a position• Organize notes and provide inductions and training• Monitor, support, motivate and accredit volunteers and their work• Attend committees and meetings• Manage budgets and resources, including the reimbursement of expenses• Monitor and evaluate activities and write reports for funders and trustees• Maintain databases and undertake any other administrative duties.• Coordinate internal resources and third parties/vendors for the flawless execution of projects• Ensure that all projects are delivered on-time, within the scope and within budget• Perform risk management to minimize project risks• Create and maintain comprehensive project documentation