Darshak Shah Email & Phone Number

Bay Area, Ca, Us

Products: Cryptocurrency App, Social Networking App, ID Verification App- Launched a Machine Learning based Identity Verification (KYC) platform from 0 to 1 in 50+ countries- Led a multi-disciplinary 9-person team of engineers, designers, testers to scale a blockchain based social networking app to over 1 million users- Resolved customer complaints, through data-driven decision making and user-centric designs - Oversaw the integration of third-party APIs and services, ensuring seamless UX and scalable architecture

San Mateo, California, Us

Product: Wearable Smart Watch App - Drove product vision, strategy, and roadmap of a smartwatch companion app for Parkinson’s patients- Developed a novel “Tremor Score” concept to address #1 customer complaint and enhanced user experience- Spearheaded the software development effort across multiple teams to successfully obtain FDA approval for the US market, ensuring compliance with regulatory requirements and paving the way for commercial launch- Crafted intuitive digital solutions to support patients' therapy journeys, using Figma prototypes to test and refine user-centric designs

Clients: Eli Lilly, Johnson & Johnson, Novartis, Pfizer- Led a cross-functional team to launch a global Customer Complaints Management System for Johnson & Johnson, enhancing customer experience and compliance- Drove the development efforts of a FDA-approved diabetes management app, wearing multiple hats as Product Manager, Business Analyst, and Tester, and driving its success to a 4.0-star rating in the app store- Served as a key Validation Tester for the development of a Salesforce-based Order Management System, ensuring seamless functionality and driving business process improvements- Collaborated with multiple program leaders to drive business growth and revenue expansion through strategic consulting and project delivery- Supported a Consultant Onboarding Program, providing guidance and resources to help new hires develop essential skills and accelerate their career success

Audubon, Pa, Us

Titanium based Implant for Bone Fractures- Led the development of a titanium based minimally invasive orthopedic implant in US market- Conducted market research and analysis, identifying $350K/year revenue growth opportunity - Led marketing collaboration for brochures and training guides boosting customer engagement- Played a key role in planning and executing high-impact trade shows, driving increased product visibility, awareness, and lead generation among target audiences- Trained 20+ sales representatives on 3 complex product lines, enhancing their product knowledge and sales effectiveness through interactive and engaging training sessions

Lexington, Massachusetts, Us

Liquid Nitrogen based Spray Cryotherapy Catheter and Console- Designed and developed CAD models of catheter test fixtures, enabling rigorous prototype testing, regulatory compliance, and timely FDA 510(k) submission- Provided proactive and effective troubleshooting solutions to field teams, addressing customer complaints quickly and reducing downtime to enhance customer satisfaction

Ms, Biomedical Engineering

Bs, Biomedical Engineering