Role Overview:This role is responsible to execute retail channel & distribution activities to gain maximum trade push along with ensuring distribution operation of the assigned distribution house.Duties/Responsibilities:* Ensure right product and service portfolio along with campaign and promotion presence in retail point.* Achievement of distribution house sales target.* Market coverage expansion.* channel partners right knowledge and capability building.* Channel Partners Motivation, training to became performing team.* Monitor Visibility and band presence.* Manage distribution Operation.* Information management and on time Reporting.* Regular retail point visit and interaction to buildup sustainable relation with retail.

◦ Proactively aware/inform customers regarding our products/service ◦ Sale through inbound and outbound contacts. ◦ Capture customer insights and escalate critical issues / complaints and provide timely feedback ◦ Maintain targeted KPI on a regular basis ◦ Serve customers with helping attitude and thus play a significant role in customer satisfaction, retention, and acquisition. In this way enhance Grameenphone’s brand image. • Provide face to face and over phone quality Customer Service to ensure positive customer experience. • Serve customers with helping attitude for customer satisfaction, retention, and acquisition. In this way enhance Grameenphone brand image.