Shahed Al Malkawi Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

• Head of Recruitment Department
• Thorough understanding of recruitment processes.
• Proficiency in using applicant tracking systems, recruiting software, and candidate databases.
• Advertising vacancies on all major job posting sites, including our social media platforms.
• Strong knowledge of candidates' selection methods, such as sourcing tools.
• Implementing hiring structures and systems.

Dubai, United Arab Emirates

• Identifying talent landscape in the GCC, headhunting, interviewing and qualifying candidates using competency-based interviews, final shortlisting and successful placement of senior-level candidates.
• Preparing comprehensive job descriptions, market mapping reports, org charts and candidate shortlist reports for Client presentations.
• Manage candidates throughout the recruitment process (including screening, interview preparation/feedback, reference checks, etc.)
• Deal with Client queries and maintain regular contact for coordinating and scheduling interviews, and facilitating the recruitment process internally and with the Client.

Toronto, Ontario, Canada

• Consistently maintain 99.9% accuracy in the daily Net Asset Value (NAV) of funds accounted for (including hedge funds).
• Account for various receivables, payables, and dividends daily.
• Investigate cash/position reconciliation between accounting system, prime broker, investment manager and custodian; resolved material discrepancies promptly through detailed analysis and communication with external.
• Account for all investment transactions including trades, subscriptions/redemptions, income, corporate actions, and expense accruals, ensuring a high degree of accuracy to reduce risk of negative impact on the daily NAV.
• Perform additional audit and compliance checks to support the calculation of the NAV.
• Assist the financial reporting team in preparation of financial statements, and year-end closing of books in compliance with IFRS.

Mississauga, Ontario, Canada

• Conferred with customers and provided information about products or services, entered account details, cancelled account transactions, and obtained details of complaints.
• Received cheques and cash for deposits, verified amounts, and checked the accuracy of deposit slips.
• Examined cheques for endorsements and verified other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
• Referred unresolved customer grievances to designated departments for further investigation.
• Reviewed insurance policy terms to determine whether a particular loss is covered by insurance

Brantford, Ontario, Canada

• Ensured customer satisfaction while executing monthly branch targets.
• Executed financial transactions according to bank policies and procedures.
• Responded to customer inquiries, providing information on bank accounts, policies, products, and services.
• Responded to customer inquiries, complaints and comments on a daily basis, and determined corrective action for high-call volume department.
• Reviewed and verified transactions to ensure proper processing according to established quality standards.
• Processed transactions, including money transfer, deposits and withdrawals and, data entry to update client files.

Brantford, Ontario, Canada

• Assessed client financial needs to sell products and process financial transactions such as cheque cashing, long and short-term loans, installment payments, money orders, and electronic transfers.
• Completed 45 days of training in money laundering, fraud, cheque cashing, counterfeit currencies, and Western Union to complete Cash Handling Certification.
• Acquired a broad knowledge of commercial and private banking skills and procedures.
• Conducted collections, sales and other follow-up phone calls daily.
• Accountable for all monetary transactions and credit checks.