With a robust career spanning key account management, e-commerce coordination, and customer service, I have developed a versatile skill set that includes leadership, strategic planning, and client relationship management. Currently serving as a Senior Key Account Executive at Flipteria, I leverage my expertise in customer service, team leadership, and operational planning to drive business growth and enhance customer satisfaction. My role involves leading a talented team, managing key client relationships, and executing comprehensive business strategies.Previously, I worked as an Ecommerce Coordinator at Surplus.lk, where I honed my skills in digital strategy, stakeholder engagement, and cross-functional coordination. My experience in e-commerce optimization and marketing strategies has been pivotal in streamlining operations and achieving business objectives.My professional journey also includes a formative period at Dubai Airports as a Customer Service Associate, where I developed a strong foundation in customer support and stakeholder relations. Across all my roles, I have consistently demonstrated a talent for multitasking, negotiation, and effective communication, ensuring high-quality service delivery and operational efficiency.I am passionate about utilizing my diverse experience to solve complex challenges and deliver exceptional results. I thrive in dynamic environments that encourage innovation and continuous learning. I am always eager to explore new opportunities that allow me to grow professionally and make a meaningful impact.