Shaheed Ross Email & Phone Number

Chadds Ford, Pennsylvania, US

Designed, implemented, and managed network infrastructures for multiple clients, optimizing bandwidth usage, ensuring redundancy, and improving overall network securityConfigured and maintained core networking equipment, including Layer 2/3 switches, routers, and firewalls (Cisco, Ubiquiti), ensuring high availability and secure communicationDeployed and.

• Traveling to and from three different sites for tech support
• Provide phone and in-person support to end-users to troubleshoot and resolve technical issues
• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Install and configure appropriate company applications according to specifications
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)

• Deliver and install toner to end-users
• Provide preventative maintenance such as roller cleaning and evaluate toner levels
• Perform break/fix such as remove paper jams, replacing rollers, fusers, ADF boards, imaging units, and more
• Ensuring all critical printers are operational
• Manage inventory supply levels
• Ensuring that all demands are met in a timely manner as identified in a ticketing system

Las Vegas, Nevada, US

Basic installation, repair, and maintenance of electrical equipment. Troubleshoot problems to component level using internal diagnostic tests, options, and functional testing. Verify property specifications so game options and parameters are set accordingly. Ensure that tools and equipment are kept in proper working condition.

Huntingdon, PA, US