Aous Shaheen Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

Responsible for driving customer acquisition and retention through effective sales and customer service strategies. This role involves migrating Etisalat customers to du postpaid plans, selling SIM cards via phone, and upgrading existing du customer plans utilizing the duverse CRM system. The ideal candidate will possess strong sales and communication.

Dubai, United Arab Emirates

Responsible for driving customer acquisition and retention through effective sales and customer service strategies. This role involves migrating Etisalat customers to du postpaid plans, selling SIM cards via phone, and upgrading existing du customer plans utilizing the duverse CRM system. The ideal candidate will possess strong sales and communication.

India

Provided exceptional customer support for EchoGroup via email and phone. Effectively managed customer inquiries regarding computer and mobile products, including product information, pricing, purchasing, delivery, and accessories. Demonstrated strong problem-solving skills by resolving customer issues and concerns.Customer Support: Handled customer.

India

During my internship at Zummit Infolabs as a Web Developer, I had the opportunity to actively contribute to the development and implementation of various projects, including an Online Chat app, Online Resume Builder, and Workforce Management System. I actively participated in meetings, providing valuable insights during brainstorming sessions.

Damascus, Damascus Governorate, Syria

Successfully contributed to Truephone’s sales and customer support operations. Proactively achieved sales targets for smartphones, laptops, and accessories while providing exceptional customer service. Demonstrated technical proficiency by troubleshooting device issues and offering effective solutions. Sales: Achieved sales targets for smartphones.

Damascus, Damascus Governorate, Syria

Provided exceptional customer service and sales support at VIP Gym, a premier fitness facility within Uptown Mall. Responsibilities included addressing customer inquiries, promoting and selling gym memberships, and providing comprehensive information about gym facilities and services.Customer Service: Handled customer inquiries efficiently both in-person.