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Shahenaz Begum Email & Phone Number
Account Manager
at
Hotrades.com
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Account Manager
Location
Dubai, United Arab Emirates
Company size
Who is Shahenaz Begum? Overview
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Quick answer
Shahenaz Begum is listed as Account Manager at Hotrades.com, a with 2 employees, based in Dubai, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Shahenaz Begum.
Shahenaz Begum previously worked as Digital Product Sales Partner at Ix Global E-Learning & Education and Insurance Financial Advisor at Life Insurance Corporation Of India - Lic. Shahenaz Begum holds Bachelor Of Arts - Ba, Education, First Class from Utkal University, Bhubaneswar.
Company email context
Email format at Hotrades.com
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Hotrades.com
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Profile bio
About Shahenaz Begum
📌 Senior Customer Service professional with over 4+ years of experience in fast paced, customer service and call center environments📌 Worked with Global companies like Amazon, Tech Mahindra, Life Insurance India etc📌 Worked with both Pre Sales and Post-sales support functions to increase revenue / sales📌 Regarded by colleagues as a highly motivated and inspiring individual and leader📌 Well organized person, who is goal & objective oriented and achieved excellent results📌 Great communicator with Excellent communications skills to interact with all levels📌 Excellent relationship management and sales presentation skillsSKILLS & EXPERTISE🎯 Business Support🎯 Customer Service🎯 Problem Solving🎯 Process Management🎯 Lead Management🎯 Customer Acquisition🎯 Client Coordination🎯 Relationship Management🎯 Documentation & Compliance
Current workplace
Shahenaz Begum's current company
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Hotrades.Com
6 roles
Shahenaz Begum work experience
A career timeline built from the work history available for this profile.
Digital Product Sales Partner
Sold high ticket, price, value digital business products like Blackgold, Gold, Satellite, Real Estate, Beverages, Aluminum, Vehicles, Data Mining Centers, Natural Gas, GROW etc Sold basic and advanced Educational courses of Forex trading and digital crypto commodities Sold monthly and yearly subscriptions for various services Managed all teams member and resolved their digital technology related issues Attended various product launch, sales, leadership events
Insurance Financial Advisor
Sold 370+ various insurance policies and also consistently achieved sales targets and thus received bonus from the company Was responsible for acquiring clients, analyzing their needs, modifying policies, and ensuring prompt premium collection. Focused on customer support and achieving sales targets by providing financial advisory
Senior Trader
Experienced team leader and trader with experience in FOREX, Gold, Crypto, Bitcoin, Indian market etc Helped and trained people who want to take knowledge regarding Forex trading, also guide, educate and teach necessary skills regarding Forex Trading. Taken various courses regarding Forex market on Gold, currency pair etc
Feb 2021 - Oct 2023
Customer Support Executive
Provide online Chat / Call support to Amazon Customers Attended 2-3 customers at a time and managed over 500 customer queries every day Handled customer queries & complaints using online chat and ensured customer satisfaction of every single customer attended by solving queries Lead and managed a team of 19 executives and reported to the manager Manage escalated customer grievances to the floor supervisor Handle critical situations and to ensure appropriate solutions to the customer on first go Adhered to applicable standard operating procedures Completed multiple training and achieved top rank out of the 60 candidates
Feb 2021 - Feb 2023
Business Support Executive (Calling Process)
Processed and activated over average 300-500 SIM cards every single day Process new activation documents for both prepaid and postpaid services Approve SIM exchange within TAT through correct approval of customer documents Ensure document compliance and actively identify fraud
Mar 2014 - Jan 2015
1 education record
Shahenaz Begum education
FAQ
Frequently asked questions about Shahenaz Begum
Quick answers generated from the profile data available on this page.
What company does Shahenaz Begum work for?
Shahenaz Begum works for Hotrades.com.
What is Shahenaz Begum's role at Hotrades.com?
Shahenaz Begum is listed as Account Manager at Hotrades.com.
Where is Shahenaz Begum based?
Shahenaz Begum is based in Dubai, United Arab Emirates while working with Hotrades.com.
What companies has Shahenaz Begum worked for?
Shahenaz Begum has worked for Hotrades.Com, Ix Global E-Learning & Education, Life Insurance Corporation Of India - Lic, Tp Global Fx, and Tech Mahindra.
How can I contact Shahenaz Begum?
You can use AeroLeads to view verified contact signals for Shahenaz Begum at Hotrades.com, including work email, phone, and LinkedIn data when available.
What schools did Shahenaz Begum attend?
Shahenaz Begum holds Bachelor Of Arts - Ba, Education, First Class from Utkal University, Bhubaneswar.
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